Director Special Projects & Performance - MENA

About the Position

Director Special Projects & Performance - MENA

• Type: Full-time
• Location: Berlin, Germany

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About the Company

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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Responsibilities

Regional Performance & P&L Management

• Oversee business performance across all talabat markets, tracking trends, anomalies, and opportunities across Food and Q-commerce
• Partner with market MDs and regional finance teams on annual budgeting, forecasting, and Best Estimate (BE) cycles
• Hold markets accountable to financial targets; proactively surface risks and corrective actions when performance deviates
• Prepare data-driven performance reviews and strategic recommendations for ExCo

Strategic Partner to the CIO

• Act as the right hand to the CIO - synthesising complex business situations into clear recommendations for leadership
• Prepare the CIO for exco reviews, regional check-ins, and senior leadership forums with sharp analysis and structured narratives
• Drive cross-market alignment on strategic priorities, ensuring decisions translate into coordinated execution on the ground
• Represent the CIO in cross-functional and cross-market discussions as required

Market Turnaround & Special Projects

• Travel regularly to markets to work directly alongside MDs and their teams on performance turnaround initiatives
• Diagnose root causes of underperformance and co-develop actionable recovery plans
• Lead end-to-end strategic and special projects across markets, from scoping and structuring through to delivery

Innovation & AI

• Identify and drive innovation opportunities across markets
• Work with regional and market teams to test, scale, and embed new tools and ways of working
• Lead AI adoption efforts across performance functions, identifying high-value use cases and owning rollout

Team Leadership

• Build and lead a lean, high-performing team - setting clear goals, providing sharp feedback, and holding a high bar for output
• Develop team members into strong, independent contributors capable of operating at the market level
• Foster a culture of ownership, intellectual rigour, and continuous improvement

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Requirements

• Experience: 10+ years of experience in high-growth tech, market leadership / chief of staff roles, strategy, management consulting, or investment banking
• Skills:
  • Strong financial acumen - P&L ownership, financial modelling, budgeting
  • Highly analytical
  • Proven ability to operate at ExCo level and manage senior stakeholders across multiple markets
  • Experience leading turnaround projects or cross-functional strategic initiatives end to end
  • Comfortable with ambiguity - able to structure and move quickly without waiting for perfect information
  • AI fluency - experience applying AI tools to enhance analytical and operational efficiency

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We Offer

• Opportunity to work in a pioneering local delivery platform
• Be part of a global team operating in around 65 countries
• Competitive career growth and development opportunities

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About the Company

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.