Driver Operations Manager (Experience in Ride hailing/Last mile)

About the Position

We're looking for a Driver Growth & Operations Manager (Las mile) who is obsessed with scaling, solving complex problems, and building high-impact operations.

You'll own the strategy behind how thousands of drivers join, engage, and stay on our platform-working at the intersection of Growth, Operations, Data, Product, and Leadership, while partnering directly with regional teams in Hong Kong to shape the future of our marketplace.

Responsibilities

• Define and execute Mexico's Driver Growth & Retention strategy.
• Lead a high-performing Driver Operations team, turning data into actions that move key business metrics.
• Build acquisition programs that attract the best drivers and create an outstanding onboarding experience.
• Design initiatives that improve driver engagement, loyalty, and overall experience.
• Collaborate with Sales to create tailored operational solutions for strategic corporate clients.

Requirements

• Have experience in ride hailing, last mile.
• Love solving ambiguous, high-impact business challenges.
• Think with data and act with speed.
• Know how to inspire and develop high-performing teams.
• Enjoy building processes from scratch and continuously improving them.
• Thrive in fast-paced, ever-changing environments where execution matters.

Skills

• Core Skills:

  • Ride hailing
  • Last mile
  • Growth
  • Operations
  • Data
  • Leadership
  • Excel

• Secondary Skills:

  • Logistics
  • Mobility
  • E-commerce
  • Marketplace businesses

We Offer

• Competitive salary to negotiate depending on experience.
• Vacation days above the law.
• Meal vouchers.
• Transportation allowance.
• Health and dental benefits.

About the Company

If you're excited about scaling a marketplace, influencing business strategy, and creating real impact in one of the fastest-growing logistics platforms, we'd love to meet you.

Contact Information

5573 62 3807 [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.