E-Commerce Manager, Kyiv

About the Position

We're seeking an E-Commerce Manager for our international FMCG company in Kyiv, focusing on driving 360 Omni Channel growth.

Responsibilities

• Establish key partnerships with e-com players on the market;
• Identify opportunities to partner, activate, share expertise, and drive mutual growth;
• Execute short- and long-term business strategy to drive 360 Omni Channel growth;
• Utilize a test-and-learn approach, with the ability to utilize data to make decisions and pivot effectively;
• Deliver volume monthly business plan across all e-com segments;
• Develop and implement key promotional programs with new business accounts;
• Deliver against E-commerce channel business plan targets;
• Discuss and negotiate onsite display through key activation moments;
• Communicate account promotional priorities to wider business in a timely and effective manner;
• Provide recommendations to maximize sales effectiveness and ROI from customer activities;
• Deliver profitable growth via effective and optimal use of available investments;
• Keep within approved trade investment budgets for permanent discounts, temporary price reduction, and joint advertising targets;
• Work cross-functionally on further improving and implementing the company online merchandising standards;
• Increase the company online market share through the delivery of a strong joint business plan and increased sales;
• Negotiate trade plans to display Omni Channel mindset through key activations;
• Understand and adhere to the company S&OP process and metrics, with mandatory participation and engagement in all meetings;
• Provide timely and accurate promotional forecasts, both with the customer, and internally with the demand planning process;
• Liaise with finance in providing timely and accurate permanent discounts, temporary price reduction, and joint advertising accruals;
• Be responsible for processing claims in the agreed timelines and all financial impacts in relation to responsible accounts;
• Manage the monthly trade spend reconciliation process;
• Work cross-functionally with Brand Marketing, KAM’s, and Trade Marketing to execute the e-commerce strategy through key customer moments;
• Aid the finance team monthly on accruals and reconciliation of actual to forecast spend;
• Work with the accounts teams on the delivery of claims processing, payments, and discount;
• Activate online displays, and improve visibility through responsible accounts for major company events;
• Work with the brand team to develop key occasions across customer portfolio.

Requirements

• Minimum 5 years industry experience;
• 2+ years key account management;
• E-commerce experience preferred but not essential;
• English – Upper Intermediate+;
• Exceptional negotiation skills with experience in seeking “win-win” solutions;
• Track record of developing and converting long-term new business opportunities;
• Strong customer relationship management skills;
• Strong communication and presentation skills;
• A strategic mindset with a hands-on approach to developing things from scratch and a passion to drive new initiatives;
• Strong financial and analytical ability;
• Intermediate to advanced level PowerPoint and Excel skills.

We Offer

• Competitive level of salary – discussed individually and depends on the competencies of the candidate;
• Health insurance, paid leaves, and other benefits;
• Working hours from 9 till 18, hybrid work format;
• An opportunity to develop and grow in a team of professionals.

Apply

You can apply for a vacancy by clicking the "Submit Your Resume" button or send your resume to [email protected] with the subject "E-Commerce Manager, Kyiv".

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КОНТАКТИ

+380 44 227 12 38

[email protected]

01033, м. Київ

вул. Саксаганського, 44Б

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