EBC Specialist

About the Position

We are seeking a Technical Briefing Program Manager to lead executive customer engagements, translating customer priorities into focused briefing experiences. This role is based in Schiphol-Rijk, NL.

Responsibilities

• Lead planning, technical preparation, delivery, and follow-up for executive briefings.
• Use consultative discovery to identify business priorities, pain points, technical requirements, decision criteria, and success measures.
• Run preparation calls to ensure account teams, executives, and subject matter experts understand the customer context and expected outcomes.
• Facilitate briefings from introductions through technical discussions, demonstrations, transitions, and close.
• Connect customer priorities to relevant NetApp capabilities using technical fluency and whiteboarding.
• Present and support NetApp strategy, solution roadmaps, and demonstrations in an outcome-focused manner.
• Build trusted relationships with sales, product management, executives, EBC peers, and cross-functional partners.
• Capture customer feedback, decisions, advocacy opportunities, and follow-up actions.

Requirements

• 8+ years of Executive Briefing Center experience in a B2B technology company, including executive customer engagements, technical briefings, and presentations.
• Strong recent facilitation and presentation experience, with completed facilitation training or certification, executive presence, and confidence guiding high-stakes customer conversations.
• Technical or engineering background with working knowledge of enterprise storage, hybrid cloud, AI, data management, data protection, and relevant NetApp solutions.
• Ability to understand customer technology environments and explain NetApp’s strategy, roadmaps, portfolio value, and competitive differentiation in terms of customer priorities and business outcomes.
• Proven ability to partner effectively with sales teams, executives, product leaders, and cross-functional stakeholders while maintaining sound judgment and accountability.
• Strong organizational skills, attention to detail, and the ability to manage multiple complex priorities while delivering a consistent executive-level experience.
• Technical curiosity and commitment to continuous learning, with the ability to use content management tools, digital whiteboards, and live whiteboarding techniques.

Nice to Have

• Conversational proficiency in German.
• Ability to travel 10–20% as necessary.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities

About the Company

NetApp is a global, cloud-led, data-centric software company that helps organizations take full advantage of their data. We are committed to delivering innovative solutions that empower our customers to achieve their goals.

Apply now to join our team and contribute to our mission of transforming data into value.