EMEA Sales Operations Team Lead - ThousandEyes

About the Position

EMEA Sales Operations Team Lead - ThousandEyes

Location: Oeiras, Portugal

Employment Type: FULL_TIME

Work Location Type: Hybrid

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About the Team

The EMEA Sales Operations team at ThousandEyes is the engine behind our regional expansion, serving as the strategic backbone for our sales organization. We operate in a fast-paced, high-growth environment where data is our compass and collaboration is our currency. By partnering closely with global functions-including marketing, finance, and legal-our team transforms complex data into actionable insights that drive revenue. If you thrive in a data-driven culture and are passionate about building scalable processes that empower sales teams to excel, you will find a home here. We are a team that values innovation, precision, and the collective success of our global ThousandEyes community.

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Your Impact

We are seeking a strategic EMEA Sales Operations Team Lead to drive regional growth by mentoring a high-performing team and aligning go-to-market strategies with global revenue objectives. You will transform complex data into actionable intelligence for leadership while executing projects that enhance sales productivity and data integrity. By providing targeted operational support and training, you will empower our sales force with the essential tools and workflows required to excel. Ultimately, you will collaborate with global stakeholders to localize processes and foster a lasting culture of operational precision across the entire sales ecosystem.

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Responsibilities

• Drive regional growth by mentoring a high-performing team.
• Align go-to-market strategies with global revenue objectives.
• Transform complex data into actionable intelligence for leadership.
• Execute projects that enhance sales productivity and data integrity.
• Provide targeted operational support and training to the sales team.
• Collaborate with global stakeholders to localize processes.

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Requirements

• 5+ years of experience in Sales Operations, Sales, or business management within the SaaS or technology sector.
• 2+ years of experience in a leadership or mentorship capacity.
• 2–3 years of direct experience with Salesforce and Salesforce CPQ (Steelbrick), including dashboard and report creation.
• Advanced proficiency in Excel, including pivot tables and chart creation.
• Deep familiarity with SaaS business metrics and revenue generation indicators.

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Nice to Have

• Proven ability to coach, develop, and inspire team members.
• Experience leading strategic, cross-functional projects with a focus on process improvement.
• Exceptional attention to detail and ability to manage multiple priorities in a deadline-driven environment.
• Strong interpersonal skills with a demonstrated ability to build trusting relationships across global and regional teams.
• Self-motivated and adaptable mindset, capable of thriving in a constantly evolving business landscape.
• Salesforce Admin experience is highly desirable.

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We Offer

• Opportunity to work in a fast-paced, high-growth environment.
• Collaborative and innovative team culture.
• Chance to drive regional growth and enhance sales productivity.
• Access to cutting-edge technology and tools.
• Professional development and growth opportunities.

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About the Company

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.