Engineering Technician

Seoul, South Korea

About Us

Ocado Group is a company building the next-generation grocery e-commerce platform that is changing the way the world shops. As an AI-powered robotics platform company, we possess a strong heritage in retail. In South Korea, we signed a partnership agreement with Lotte in 2022 and are currently executing a 1-trillion-won logistics automation solution project. The first project is the Lotte Automated Fresh Logistics Center in Gangseo-gu, Busan, with a subsequent project planned in Ilsan, Gyeonggi-do. Alongside these large-scale projects, we are currently recruiting talented individuals to grow with us as members of Ocado.

About the Role

Engineering Technicians play an important part in supporting the operation in our state of the art, automated Customer Fulfilment Centre, providing first response to engineering fault conditions, reactive and planned maintenance activities as well as proactive improvement works.

You will work a shift pattern to support our 24/7 operation, consisting of 12-hour shifts across days, nights, and weekends.

Key Responsibilities

• Reacting to MHE breakdowns (both mechanical and electrical), locating the fault, analyzing the issue, and completing the fix in a timely manner to keep operation downtime to a minimum.
• Carrying out planned maintenance across the site in an accurate, timely, and safe manner ensuring maintenance procedures are followed.
• Keeping accurate records such as work activities, tasks carried out, parts used through stores, etc.
• Working closely with other departments to find ways to increase machine reliability on existing and new equipment, diagnose equipment breakdowns, and action repairs ensuring direction of labor and planned engineering activities fully support the operation.
• Attending meetings as required, analyzing data, and finding solutions to improve equipment performance while ensuring safe working practices and full communications are maintained at all times.
• Being involved in projects within the business to develop an effective engineering install and commissioning.
• Working to and following all Health and Safety guidance, both external regional regulations and internal Environmental and Health & Safety policy and associated Arrangement Policies. To seek guidance from the HS&E team where there is uncertainty.

About You

• A formal qualification in an electrical or mechanical engineering subject.
• Strong experience preferably within a FMCG environment.
• Knowledge/experience of working with controls, analyzing faults, and providing solutions.
• Experience of both reactive and preventative maintenance.
• Strong organization and communication skills and the ability to work in a multi-disciplined team of varying levels of technical experience.
• This role involves working at height using a variety of access equipment, so technicians need to be comfortable working at heights.
• This role involves working in a chilled environment (2 to 4 degrees C).

What We Offer

• Sufficient annual leave days exceeding statutory requirements (15 days in the first year (pro-rated), then 20 days from the second year).
• 4 Major Social Insurances Program plus annual health check-up.
• Lunar New Year and Chuseok Allowances.
• Congratulatory and/or Condolences allowances and leaves.
• Free breakfast and/or lunch and/or dinner depending on your shift schedule (only limited to CFC site workers).
• And more benefits are coming for the employees' health and well-being!

Ocado Group is an equal opportunities employer, committed to ensuring that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, color, nationality, ethnic or national origin, religion or belief, age, disability status.

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