Enterprise Solutions Analyst

About the Position

Why Join DAZN?

Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career.

The Role

We are seeking a highly capable Enterprise Solutions Analyst to bridge business needs with technology solutions across core enterprise platforms, including ERP, HCM, and ITSM. This role will be responsible for driving solution design, managing stakeholder expectations, and ensuring scalable, efficient, and compliant system implementations aligned with business objectives.

The ideal candidate combines strong functional knowledge with technical awareness, excels in stakeholder engagement, and brings a solution-oriented mindset to complex enterprise challenges.

Responsibilities

Solution Design & Delivery

• Analyse business requirements and translate them into scalable enterprise solutions across ERP, HCM, and ITSM platforms
• Collaborate with technical teams to design, configure, and implement system enhancements
• Ensure solutions align with enterprise architecture, security, and data governance standards
• Drive end-to-end delivery from requirement gathering through deployment and post-production support

Enterprise Applications Ownership

• Act as a functional expert for enterprise systems (e.g., Finance, HR, Service Management)
• Identify opportunities for process optimization, automation, and standardization
• Maintain system documentation, including business processes, configurations, and data flows
• Support release management, regression testing, and change validation

ITSM & ITIL Alignment

• Work within ITSM frameworks to support incident, problem, change, and release management processes
• Ensure all changes follow ITIL best practices and governance standards
• Partner with service delivery teams to improve system stability and user experience
• Contribute to continuous service improvement initiatives

Stakeholder Management

• Act as the primary liaison between business stakeholders (HR, Finance, Operations) and IT teams
• Facilitate workshops, requirement sessions, and solution walkthroughs
• Manage expectations, prioritize initiatives, and provide regular status updates
• Translate complex technical concepts into clear business language

Data & Integration

• Support data mapping, migration, and validation activities across systems
• Work with integration teams to ensure seamless data flow between enterprise platforms
• Ensure data accuracy, consistency, and compliance with organizational policies

Continuous Improvement & Innovation

• Proactively identify gaps, inefficiencies, and opportunities for improvement
• Stay updated on industry trends, tools, and best practices in ERP, HCM, and ITSM
• Recommend and drive adoption of new capabilities that enhance business value

Requirements

Skills, Knowledge & Expertise

• Strong understanding of HCM platforms (e.g., Core HR, Absence, Payroll integrations) and HR processes.
• Hands-on exposure to ITSM tools and processes (e.g., service request, incident, change management)
• Solid understanding of ITIL framework and service management principles
• Proven ability to translate business requirements into functional/technical solutions
• Strong stakeholder management and communication skills
• Experience working in cross-functional, global environments

Preferred Qualifications

• Experience with enterprise platforms such as Oracle Fusion Cloud, Workday, or ServiceNow
• Familiarity with integration methods (APIs, file-based integrations, middleware)
• Exposure to data migration tools and techniques
• Experience working in Agile or hybrid delivery models

We Offer

• Opportunity to work in a cutting-edge sports streaming company
• Be part of a dynamic and innovative team
• Competitive benefits and career growth opportunities

About the Company

At DAZN, we bring ambition to life. We are innovators, game-changers, and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionize the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

• Agility and creativity fuel growth and innovation, to Make It Happen.
• Prioritising what matters drives progress and positive outcomes, Focusing On Impact.
• Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities, and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

Apply Now

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register your interest