eTrading Platform Product Owner

About the Position

eTrading Platform Product Owner

London | Full-time | Permanent

Help shape and run the technology that supports a busy electronic FX trading and sales environment. This role combines hands-on platform engineering with Product Owner ownership: contributing to technical delivery, strengthening service resilience, and helping turn stakeholder priorities into a clear, actionable team backlog.

Responsibilities

As an engineering-focused Product Owner, you will stay close to the technology while helping the team deliver the right outcomes. You will:

• Contribute to platform engineering, support, and change delivery, keeping stability, reliability, security, and operational quality at the center of delivery.

• Own and prioritize the team backlog, translating stakeholder needs, technical debt, risk items, and service improvements into clear, actionable work.

• Maintain the platform technical roadmap and align delivery priorities with stakeholders across trading, sales, IT management, and product management.

• Use strong analytical skills to break down incidents, service issues, and technical problems, supporting root-cause analysis and measurable improvement actions.

• Improve observability by strengthening meaningful monitoring, alerting, service-level measures, and reporting using tools such as Prometheus and Grafana.

• Drive automation through Azure DevOps, pipelines, YAML, and Ansible, reducing manual activity and improving repeatability, control, and delivery confidence.

• Support robust change, release, and risk management practices, ensuring changes are planned, tested, deployed, and evidenced appropriately.

• Create transparency on capacity, delivery options, and trade-offs, including input into Quarterly Business Review planning and stakeholder communication.

Requirements

• Strong technical knowledge across Linux and Windows environments, connectivity, automation, administration, and operational tooling.

• Ability to analyze complex technical or service issues, structure options clearly, and turn findings into practical backlog items and improvement actions.

• Understanding of agile delivery and the ability to balance stakeholder priorities, team capacity, technical debt, risk, and operational resilience.

• Experience with automation and delivery tooling such as Azure DevOps, YAML, Ansible, or comparable pipeline technologies.

• Understanding of service management, IT risk, security expectations, and the evidence needed to demonstrate control in a financial-services environment.

• Clear communication skills with engineers and senior stakeholders, working well in a team, and comfortable taking ownership while helping others succeed.

Nice to Have

• Observability strategies and tooling, including meaningful monitoring, alerting, and service-level reporting.

• Resilient architecture concepts, including active-active designs, disaster recovery scenarios, and recovery testing.

• ITIL practices, incident management, problem management, change management, and post-incident improvement.

• Experience in electronic markets, foreign exchange, trading platforms, or other Financial Markets technology environments.

• Product Owner, technical lead, service owner, or platform ownership experience.

• AI-assisted engineering or productivity tooling, such as Microsoft 365 Copilot or GitHub Copilot.

We Offer

We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

The benefits of working with us at ING include:

• Comprehensive health cover, including private medical, dental, vision, health screening, and in-person GP appointments.

• Generous pension scheme and financial protection, including life assurance, income protection, access to pension guidance and will writing services, and an interest-free season ticket loan.

• Hybrid working and flexibility to work remotely for up to 30 days abroad.

• Generous annual leave, with the option to purchase additional days and time off for key life events.

• Wellbeing and family support, including an Employee Assistance Programme, back-up child and elder care, enhanced family leave policies, and support coaching for new parents.

• Lifestyle benefits such as electric vehicle and cycle to work schemes, an on-site gym, and access to on-site staff restaurant and barista coffee facilities.

• Opportunities for personal and professional growth through mentoring, learning, short-term assignments, and international career development.

• Opportunities to build strong connections through volunteering, employee forums, and social clubs.

About the Company

ING’s purpose is empowering people to stay a step ahead in life and in business. We champion self-reliance, collaboration, and innovation, and we expect colleagues to act with integrity through the ING values of being honest, prudent, and responsible.

Questions? Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the Apply button.

More About ING

ING is a global bank with a strong European base. More than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Working at ING means working with great people: friendly, collaborative, and (we think) fun! We empower the people around us and our customers to stay a step ahead. A job at ING comes with autonomy and the expectation to drive progress, deliver a superior customer experience, and create a more sustainable future for people and planet.

As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process.