Evergreen Senior Key Account Manager Spain

About the Position

Evergreen Senior Key Account Manager Spain

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

As a Senior Key Account Manager, you will:

• Own the relationship: You are the primary point of contact for your portfolio. You build trust with your partners' key stakeholders, understand their business priorities, and manage the relationship proactively - not just at review time.
• Lead business reviews: You prepare and deliver MBRs and QBRs end-to-end: clear narrative, data-backed, with a concrete action plan. You run the conversation, not just the presentation.
• Monitor and act on performance: You track how your accounts are performing across key metrics, and bring a point of view and a recommendation when something needs to change.
• Execute the commercial agenda: You manage promotional activations, advertising commitments, and marketing initiatives. You identify opportunities to grow the partnership and pursue them at the right moment with a well-framed pitch.
• Coordinate internally: You are the person who makes sure commitments to partners get delivered. That means working cross-functionally to resolve issues - billing, operations, campaign execution, etc. - and keeping partners informed throughout.
• Build commercial proposals: You prepare structured materials to support growth conversations: account plans, opportunity analysis, investment cases. You think ahead and bring that thinking to your partners.

Requirements

• Commercial acumen: You know how to build a case, read a room, and move a conversation forward. You are comfortable in senior commercial discussions and have a track record of driving outcomes in complex, high-value relationships.
• Strong communication: You present with confidence and structure - write with clarity, and adapt your style to the audience. You are direct without being blunt, and persuasive without overselling.
• Structured and reliable: You manage a demanding workload without losing track of the detail. Partners and internal teams know that when you own something, it gets done.
• Comfortable with data: You can navigate dashboards and spreadsheets, extract what matters, and use it to support a clear argument. You do not need to be a data specialist - you need to be someone who uses data well in a commercial context.
• Senior account management experience: +7 years in senior account management or commercial client-facing roles. Background in food delivery, marketplace platforms, FMCG, or high-growth tech is a strong plus. What matters is that you have managed significant accounts and driven commercial outcomes independently.
• Language proficiency: Full professional proficiency in Spanish and English, both written and verbal.

We Offer

• A portfolio of Spain's most important QSR accounts, including some of the most recognised restaurant brands in the country.
• A fast-paced environment where commercial initiative and independent judgment are valued.
• Hybrid working model based in Madrid.
• Competitive package with variable component tied to portfolio performance.
• Real exposure to senior commercial decisions and room to grow.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!