Executive GWO Inquiry

About the Position

Executive GWO Inquiry

Avery Dennison Corporation (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. Avery Dennison RBIS, a $2.2 billion division of Avery Dennison, provides intelligent, creative, and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain.

Based in Westborough, Massachusetts, Avery Dennison RBIS serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. We are seeking an Executive GWO Inquiry Specialist to join our Global Workforce Operations team in Bangalore, Karnataka, India.

Responsibilities

Data & Reporting

• Provide advice on standard suite of reports to field HR, Managers, and other stakeholders
• Handle and develop non-standard reports requested through the service delivery platform
• Drive increased productivity and compliance through process improvements, standardization, and simplification with external partners and businesses
• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Avery Dennison policy requirements
• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication
• Provide ad-hoc operational support for assigned processes
• Document all HRIS and master database process flows and updates as processes, vendors, and applications are revised
• Ensure efficiency of the technology in the support of employee transaction processes
• Handle internal audit work and ensure compliance with Sarbanes Oxley controls where applicable

Employee Inquiry Support

• Assisting with and becoming an expert at resolving employee inquiries
• Preparing and creating the necessary data & documentation for processing changes into the HR System
• Executing Oracle HR Data Transactions
• Respond to questions on administrative HR procedures and practices via multiple channels within Service-now (e.g., email, phone, chat, and case management system)
• Answer HR-related questions, provide guidance to both managers and employees, and escalate as appropriate
• Educate employees of services available to them and encourage self-service tools and other systems
• Ensure high-quality standards for all GWO activities, initiatives, and tasks within designated areas of responsibility, adhering to all service-level agreements established by the GWO organization
• Identify outdated knowledge articles and/or the need to create new knowledge articles

Requirements

• Degree from a relevant field of study (Graduate / Post Graduate with Specialization in HR)
• 3 to 5 years of experience in HR, preferably from an HR shared services background
• Strong written and oral communication skills
• Understands HR processes, needs, and functions. Accurately and effectively communicates stakeholder needs to bridge the gap between HR responsibilities/needs and systems development
• Ability to generate a sense of urgency with understanding of when to escalate issues
• Ability to handle diverse and confidential information requiring extreme accuracy, independent judgment, and discretion
• Ability to document processes and make recommendations for improvements
• Flexibility and the willingness to cover other tasks as needed, and adapt to ongoing changes
• Self-motivated and able to work independently and as part of a team
• Strong analytical skills with proven ability to organize and analyze data
• Maintains confidentiality and applies discretion where required
• Service-oriented and passionate about enhancing the employee experience

We Offer

• Competitive salary
• Opportunity to work with a global leader in the materials science and manufacturing industry
• Professional development opportunities
• Collaborative and inclusive work environment

About the Company

Avery Dennison Corporation is a global leader in materials science and manufacturing, specializing in the design and manufacture of labeling and functional materials. With approximately 30,000 employees in more than 50 countries, Avery Dennison reported sales of $7.2 billion in 2018. Learn more at www.averydennison.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.