Field Service Engineer- Water Treatment System

About the Position

We are seeking a Field Service Engineer for Water Treatment Systems to join our team in Singapore. As a Field Service Engineer, you will act as the VEOLIA point of contact for our customers, developing relationships and managing client portfolios. You will work closely with our Service Leader, service center leader, and sales/proposal team to deliver work orders, resolve customer issues, and implement required modifications and retrofit projects.

Responsibilities

• Act as VEOLIA point of contact for the customer. Develop relationships with customers and manage client portfolios.
• Work in close cooperation with the Singapore Service Leader, service center leader, and sales/proposal team to deliver work orders/projects and resolve customer issues.
• Liaise with procurement, 3rd party vendors/contractors for quotations, site surveys, orders, deliveries, and work executions.
• Initiate and implement required modification and retrofit projects (Value-Added Projects).
• Manage a team of specialists and various subcontractors for works execution. Provide guidance on technical, resources, skills/knowledge, and reporting to achieve service excellence.
• Manage and execute ad-hoc services/small projects (managerial & hands-on).
• Implement and promote VEOLIA EHS and Ethics policies. Manage service orders and assignments in compliance with applicable regulations and encourage good employee safety practices.
• Maintain availability on a 24-hour per day/365 day per year call basis to ensure coverage for FSR duties, EHS, and production emergencies.

Requirements

• Mechanical/Electrical/Instrument or equivalent degree in engineering from an accredited university or college with at least 2 years of experience in a field service or operation and maintenance position for Ultra-Pure Water, Waste Water & process treatment field.
• Ability and willingness to travel within the territory.
• Proficient with Microsoft and Google Workspace applications.
• Diploma holders in Electrical/Instrument background with 5 years’ experience in the relevant field may apply.

Nice to Have

• Experience in managing a site team consisting of 4 – 6 team members.
• At least 3 years’ experience in the operation & maintenance of water treatment systems or facility operation (RO, EDI, UF, Filters, WWTP).
• Experience with control systems (SCADA or HMI).
• Strong knowledge of water treatment systems: UF, RO, and EDI/IX.
• Strong oral and written communication skills.
• Ability to interface at all levels of the organization both internally and externally.
• Strong interpersonal and leadership skills.
• Proven analytical and quality improvement ability.

We Offer

• Competitive compensation package.
• Opportunity to work with a leading global water management company.
• Professional growth and development opportunities.

About the Company

Veolia is a global leader in optimized water management. We design, supply, and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio includes technologies such as solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection, and more. We are committed to diversity and inclusion, providing equal consideration to all applications without discrimination.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.