Forward Deployed Engineer - Supply Chain
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Job description
About the Position
Forward Deployed Engineer - Supply Chain
Location: Amsterdam, Netherlands
Employment Type: Full-time, Fixed-term
About Us
Optiply is the AI-native platform transforming how e-commerce, retail, and wholesale businesses approach supply chain optimization. Our supply chain agents automate procurement end-to-end, from demand forecasting to purchase order execution, resulting in 32% less inventory, 80% less manual work, and dramatically higher product availability.
We’re not building a software tool; we’re enabling organizational transformation. Buyers go from spending entire days on purchasing decisions to having intelligent agents handle routine orders while they focus on strategic partnerships and growth. CFOs see immediate cash flow improvements. Procurement leaders see their teams work smarter, not harder.
Job Description
Forward deployed engineers work where the problem is: with the customer. Ours work in supply chain. You sit with a purchasing team, understand how they really buy, and build the logic that makes Optiply work for them, often in the same week.
This isn’t a pure software engineering role. You don’t need to write production code; you need to understand supply chain deeply and be able to build with SQL, Python, and low-code tools. Combined MOQs, container shipments, promotions, phase-outs, multi-store setups, suppliers with very different lead times: you design the logic, build it, and make sure it keeps working.
You’ll report to Sander van den Broek, co-founder, and work side by side with our supply chain team.
Responsibilities
Build & Solve
- Custom Workflows: Translate non-standard purchasing rules into automated workflows using SQL, Python, and other tools.
- Complex Analyses: Dig into customer data to answer the questions that move real money: cash flow, OTIF, container planning, service levels, deadstock. Your best prototypes can become product features.
- Data & Integrations: Find out why data in Optiply doesn’t match a customer’s ERP, WMS, or webshop (Exact, AFAS, NetSuite, Picqer, Monta, Shopify, and more). Work with our integration team on the fix and decide what’s a workflow job and what’s an integration job.
- Account Health: Track health KPIs per customer, such as service level, on-time/in-full, advice adoption, and deadstock.
- Automate Customer Success: Build and improve the AI agents and automations behind our CS process, so the team spends its time on customers, not admin.
With Customers
- Improvement Sessions & QBRs: Sit with purchasers, supply chain managers, and finance to understand how they really work, show results, and agree on what’s next.
- On Site: Visit customers across the Netherlands and Belgium to kick off complex setups. Build relationships with decision-makers before there’s a problem, not after.
- From Meeting to Solution: Take a customer’s problem out of the meeting room, turn it into a live solution, and follow up until it works.
- Sales & Onboarding Support: Join business case meetings and complex onboardings as the supply chain expert in the room.
Requirements
- Supply Chain Know-how: 3+ years in a supply chain, purchasing, inventory, or technical consulting role. You understand service levels, ABC/XYZ, EOQ, MOQs, lot sizes, lead times, safety stock, and forecasting, and how they play out in practice.
- Education: Bachelor’s degree (HBO or WO) in Industrial Engineering & Management, Logistics, Supply Chain Management, or a related quantitative field. A Master’s, e.g., in Operations Management & Logistics, is a plus.
- Builder Mindset: You’re comfortable with SQL and have worked with automation or low-code tools or are eager to master them. You understand APIs and how data moves between systems.
- Agentic Mindset: You use AI tools every day and think about how agents can replace manual work, for us and for our customers.
- Customer Skills: You explain complex logic in plain language, listen well, and build trust quickly.
- Languages: Fluent in Dutch and English (mandatory).
We Offer
- Competitive salary
- Free lunch at the office
- Training and development opportunities
- Hybrid work model and flexible schedule
- Proactive career management
- Up to 1 month of “work from anywhere”
- Bike plan
- Annual company gathering
- Thematic events (dinners, karting, boat trips, etc.)
- Friday drinks
About the Company
At Optiply, we move with purpose. We ship fast, iterate with data, and automate the complex. Our software has real-world impact. It doesn't just predict; it acts. Every line of code reduces global waste and optimizes the planet's resources. We're a team-first culture. Collaborative, direct, and always learning together. Headquartered in Amsterdam, our team works across Europe to redefine supply chain intelligence.
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Optiply is located at the intersection of three fast-growing industries: Software as a Service, Artificial Intelligence and e-commerce. With our smart purchasing software, we now offer to more than 300 web shops and wholesalers access to the same tool on the basis of monthly subscriptions. With Optiply, they can predict sales and determine exactly what to buy and when. This not only provides financial benefits, but also ensures that there are far fewer emissions and waste in the supply chain. Companies that work with us are, for example, DekbedDiscounter, Travelbags and XXL Nutrition. Despite the fact that we finance everything from our own turnover, we are one of the top 10 fastest growing tech companies in the Netherlands. This and the international ambitions mean that we will go from 30 to 100 employees next year. So plenty of personal growth opportunities!