Fraud Analyst
Job description
About the Position
Fraud Analyst
Barcelona
About the Company
Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organization with a global team of over 2,500 employees across 12 studios. Our portfolio includes some of the biggest titles in mobile gaming, engaging over 25 million daily active users. Our guiding principle is that when people love what they do, what they do will be loved by others.
The Role
Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change.
Responsibilities
- Review fraud signals regularly, adding, removing, and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use, and unusual play patterns.
- Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
- Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
- Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
- Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.
Requirements
- Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team.
- Experience designing or improving fraud signals, user segments, or review processes, with an interest in how those decisions change as tactics evolve.
- The ability to work with product and other teams to turn analysis into operational fraud controls.
We Offer
- 25 days paid holiday in addition to bank holidays
- Hybrid Working: 20 days remote working
- Regular company events and rewards
- Private Medical Cover
- Life & Critical Illness Cover
- Family Forming Support
- Employee Assistance Program
- Sport Compensation
- Meal and Transport Vouchers
- English & Spanish Classes
- Continuous Professional Development
Working at Tripledot
Our hybrid working policy includes working 4 days a week in the office. Please confirm you are happy to proceed on this basis.
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