Job Description, Responsibilities & Requirements
About the Position
As a German Customer Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.
Responsibilities
As a German Customer Advisor, you will:
- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
- Manage the post-sale when necessary.
- Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.
Requirements
- Native or Proficient German (C2) and fluent English (minimum level B2).
- Excellent communication skills coupled with empathy and team spirit.
- Previous experience in Customer Service or a tourism/travel representative is a plus.
- For non-EU residents, it is mandatory to have a valid work permit.
Benefits
- Opportunity to professionally grow in the project.
- Competitive wages (14 monthly payments per year).
- Performance bonus.
- Meal Allowance.
- Health insurance with a dental plan (after 6 months contract).
- Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
- Work with a diverse environment with people from over 15 nationalities.
- Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
- We promote inter-company mobility to work at any of our sites around the world.
Locations
- Braga, Portugal
- Aveiro, Portugal
About the Company
CROSS BORDER TALENTS is a specialist recruitment consultancy with a network of recruitment partners across the globe. We provide permanent and talent-leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors.
Contact Information
Cais da Rocha Conde D’Óbidos Edifício LACS
1350-352 Lisbon, Portugal
[email protected]
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