Головний фахівець супроводження клієнтських операцій в інтернет-банкінгу

About the Position

Universal Bank is a modern Ukrainian bank with a stable reputation for 30 years. Our bank is known for its successful innovation project monobank, a joint retail product of Universal Bank in collaboration with the IT company Fintech Band, which is actively used by over 10 million clients.

People are our main capital. The success of the bank is the thousands of personal and professional achievements of each employee. When employees develop, Universal Bank develops. We are looking for a Senior Specialist in Client Operations Support for Internet Banking.

You are our candidate if:

• You have experience in the banking sector for at least 1 year;
• You are distinguished by attentiveness, responsibility, and punctuality;
• You have worked with the functionality listed below.

We need your professionalism for:

• Accepting and initial control of purchase/sale/currency conversion requests via Internet Banking from corporate and individual entrepreneur clients;
• Accepting and initial control of documents that are the basis for purchasing/selling/converting currency via Internet Banking from corporate and individual entrepreneur clients;
• Communicating and advising corporate and individual entrepreneur clients regarding operations related to the purchase/sale/currency conversion via Internet Banking;
• Supporting corporate and individual entrepreneur clients connected to the currency Internet Banking system for currency purchase/sale/conversion;
• Creating Swift payments for corporate and individual entrepreneur clients;
• Receiving currency payments from clients, verifying their correctness, and entering payment instructions in foreign currency into the SAB Scrooge system;
• Controlling the receipt of original documents that are the basis for currency purchase/sale/conversion and currency payments; interacting with the Currency Control Department regarding error correction and informing the client for successful completion of currency purchase/sale/conversion and currency payment operations;
• Interacting with the Payments Department regarding payment verification;
• Other functions as directed by the manager;
• Preparing regular and periodic reports, and reports at the manager's request.

It will be an advantage:

• Scrooge/Word/Excel skills of a confident user.

By joining the team of professionals at Universal Bank, you will receive:

• Official employment from the first working day.
• Stable work schedule - 5/2 from 9:00 to 18:00.
• Opportunity to work in a hybrid mode (office/home).
• Quick adaptation in a team of professionals ready to share experience, train, and support from the first day.
• Care for your health - our Bank has an employee health insurance program.
• Development and career growth opportunities within the Bank - attend trainings and conferences, exchanging experience with colleagues.
• Additional compensation for performing the duties of an absent employee - your ability to help colleagues will be generously rewarded.
• Appreciating your contribution to the company's development, we provide a Platinum card from monobank after a year of work with premium service and no maintenance fees.
• Corporate gifts - from us with love to our employees.
• Corporate library: immerse yourself in the world of knowledge and endless development.

Develop with us - join the team of professionals at Universal Bank! Send your resume and our recruiter will contact you.

Recruiter Alina: +38 067 252 00 76

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