About the Position

APERCON is searching for an experienced Head of Account Management Operations to build and lead the client operations function for a fast-growing iGaming platform in Cyprus, Europe.

The role focuses on structuring the Account Management department, strengthening long-term operator partnerships, and driving the commercial performance of the platform ecosystem.

Responsibilities

Build and lead the Account Management Operations department
Develop operational frameworks for managing platform partners
Increase speed and efficiency of client service delivery
Strengthen long-term cooperation with operator partners
Improve turnover and utilization of platform services, including:
- gaming content and game providers
- sportsbook products
- PSP and payment solutions
Drive commercial performance and platform profitability
Establish operational KPIs, reporting, and client success metrics
Coordinate closely with product, integration, and commercial teams

Requirements

Strong experience in Account Management / Partner Operations in iGaming
Experience working with platforms, aggregators, or B2B gaming providers
Deep understanding of game provider, sportsbook, and payment ecosystems
Proven experience building and scaling operational teams
Strong analytical mindset with focus on platform performance and client economics
Fluent English (additional languages are a plus)

We Offer

Opportunity to work in a fast-growing iGaming platform
Remote work from Cyprus, Europe
Be part of a team that drives commercial performance and platform profitability

About the Company

APERCON is a leading company in the iGaming platform industry, dedicated to providing innovative solutions and services.

How to Apply

Fill out the form provided, attach your resume file, and submit. Information regarding resume review and feedback will be provided within 5-7 business days.

Head of Account Management Operations

Job Description, Responsibilities & Requirements