Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Head of Fund Operations
Location
- London, UK
- Berlin, Germany
Employment Type
Full time
Work Location Type
Hybrid
About the Company
bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management.
About the Role
We're seeking an experienced operational leader to own our Capital Management domain, leading the teams responsible for delivering capital calls, distributions, treasury operations, and ongoing fund operations across multiple European markets.
Having recently closed our Series B, we're entering our next phase of growth. We're expanding internationally, launching new products, and continuing to automate one of the most complex operational environments in financial services.
Responsibilities
As Head of Fund Operations, you'll lead our Capital Management domain, the cross-functional organization responsible for delivering capital calls, distributions, treasury services, and day-to-day fund operations across our European markets.
- Lead managers and senior operational experts across multiple markets.
- Own operational delivery for capital calls, distributions, treasury operations, investor support, and fund-related operational services.
- Drive operational excellence across quality, efficiency, customer satisfaction, and scalability.
- Coach experienced fund operations professionals through complex operational, legal, and fund-specific challenges.
- Set clear priorities, allocate capacity, and ensure your organization scales alongside company growth.
- Partner closely with Product and Engineering to automate manual work, improve internal tooling, and influence product direction.
- Work cross-functionally with Fund Accounting, Investor Onboarding, Fund Implementations, and Customer Success to deliver a seamless customer experience.
- Hire, develop, and retain exceptional operational talent.
- Lead through ambiguity, resolving escalations, and ensuring consistent execution across multiple teams and markets.
Requirements
- Significant leadership experience within fund administration, private equity, venture capital, or another complex financial operations environment.
- Experience leading managers and building high-performing organizations across multiple teams.
- Strong expertise in fund operations, including capital calls, distributions, investor servicing, and treasury processes.
- The credibility to coach experienced operators through complex fund structures, LP agreements, and operational challenges.
- A systems mindset. You naturally think about automation, process design, and scalable operating models.
- Experience working closely with Product and Engineering teams to improve operational tooling or strong interest in building technology-enabled services.
- Strong commercial judgment with the ability to balance customer experience, operational quality, and efficiency.
- Excellent stakeholder management and communication skills across technical and non-technical teams.
- A bias for ownership. You enjoy solving difficult operational problems and helping teams succeed.
Nice to Have
- Product innovation experience
- Advanced skills in automation and process design
- Proven track record in stakeholder management
We Offer
- Competitive compensation package
- Customizable benefits package (wellbeing, sport, mobility, food, and more)
- 28 days of vacation, plus 2 company days and local public holidays
- Remote-flexible hybrid (3 days/week in office)
- Up to 4 remote calendar weeks a year
- Work with a diverse team of 120+ bunchies from 40+ countries, with leaders who are best-in-class in their domains
Hiring Process
- People Team Interview (30 min) – Meet us & check initial fit
- Hiring Manager Interview (45 min) – Collaboration, ownership, and culture
- Case Interview & team fit interview (90 min) – Collaborative problem-solving
- Onsite assessment center, incl. additional team and stakeholder meetings (1 full day in Berlin at our HQ)
- Reference calls
About bunch
We're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to all qualified applicants.
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