Head of Global Public Relations

About the Position

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

Feedzai is seeking a Head of Global Public Relations to lead our external and internal communications strategy during an exciting phase of growth and innovation. This is a senior, hands-on role responsible for shaping how the world sees Feedzai, how our customers and partners experience our brand, and how our employees connect to our culture and mission. You’ll partner closely with our global PR agency, executives, and leaders across content, product marketing, and customer marketing to ensure our story is told with consistency, clarity, and impact. You’ll be expected to set the strategy and execute with excellence, working closely with agency partners and cross-functional collaborators.

Responsibilities

Public Relations & Thought Leadership

• Lead Feedzai’s global media relations strategy, working with our PR agency to proactively secure tier-one coverage, bylines, speaking engagements, and awards.
• Anticipate communications challenges, identify opportunities, and position Feedzai as the definitive voice in AI-powered fraud and financial crime prevention.
• Shape executive thought leadership platforms and narratives for key spokespeople.

Corporate & Brand Communications

• Direct messaging to reinforce Feedzai’s reputation, visibility, and brand image across global markets.
• Ensure consistency of brand voice and messaging across all communication channels and stakeholder groups.
• Provide counsel on sensitive issues, reputation management, and crisis communications.
• Act as a key stakeholder for Feedzai’s Life at Feedzai social media content.

Customer & Market Messaging

• Partner with content, product marketing, and customer marketing teams to develop clear, differentiated narratives for customers, analysts, and industry influencers.
• Oversee communications around customer successes, joint announcements, and partnership news.

Internal Communications & Culture

• Lead internal communications to inform, inspire, and connect employees across geographies.
• Partner with leadership and HR to reinforce culture, vision, and company priorities.
• Manage executive communications for company-wide initiatives, events, and change management.

Requirements

• 10+ years of communications experience, ideally in B2B technology, fintech, or financial services.
• Proven success in leading high-profile PR programs and securing meaningful media coverage.
• Strong writing, messaging, and storytelling skills with the ability to adapt tone for media, executives, customers, and employees.
• Experience navigating sensitive issues, crisis management, and reputation strategy.
• Collaborative leader who thrives in a fast-paced, cross-functional environment.
• Comfortable being both strategic and hands-on; you can set direction, write the plan, and execute it.
• Ability to build strong relationships with executives, subject matter experts, and external partners.

Nice to Have

• Thought leadership
• Brand communications
• Customer messaging
• Internal communications
• Culture

We Offer

• Competitive salary
• Wide variety of benefits for our employees globally
• Flex/Remote work policy
• Annual training budget for each Feedzaian
• Culture of learning and internal mobility

About the Company

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.

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Want to know more

This is Feedzai

How We Hire

What Benefits does Feedzai Offer?

We offer a wide variety of benefits for our employees globally. Here you can see the benefits all Feedzaians enjoy.

Is Feedzai a remote-friendly company?

Yes! At Feedzai, we offer a Flex/Remote work policy. If you are near an office location, we have three options for you to choose the work style that best suits your needs:

Primarily Office Based: You are in the office regularly 4 – 5 days per week.

Flexible: You are in the office 2-3 days per week.

Primarily Remote: You are in the office 1-2 days per month, as business requires.

We also have full remote options for employees who are not near one of our global offices.

I have signed the Offer letter. What will happen next?

Congratulations, you have just become a Feedzaian! After signing the Offer Letter, you will receive an email/call from the Talent Acquisition Team guiding you through the process and transition to the HR Team. The Talent Acquisition Team will advise you on who in the HR Team will be reaching out to you to help facilitate the final paperwork and process. As you move closer to your start date and begin the onboarding process, our HR Team will support you.

I have applied for a role. When can I expect to hear back?

Our Talent Acquisition Team at Feedzai is committed to providing a best-in-class candidate experience. We keep in close contact with each candidate throughout the hiring steps, and its duration depends on various factors, such as the number of applicants, the complexity of the position, and the company’s internal processes.

Can I apply for multiple jobs?

Yes, you can generally apply for multiple positions at Feedzai. However, you must meet the qualifications and requirements for each role you’re applying for. Submitting tailored applications for each role you’re interested in can increase your chances of being considered. Please, note that you will only be considered for one position: the one that best matches your skills, experience, and motivation.

How do I apply for a job at your company?

You can apply for a job by navigating to All Jobs. There, you will find our current job openings.

Can I submit a general application or resume for future consideration?

Yes, you can submit a general application on our Talent Community Page.

Are there opportunities for career growth and advancement within the company?

At Feedzai, one of our pillars is a culture of learning. We believe in internal mobility and growth and provide broad opportunities for career advancement. We offer an annual training budget for each Feedzaian. The specific career growth prospects can vary based on the role and individual performance. You can ask us about our commitment to professional development and potential career paths in your interview.

What is the interview process like?

Check the How We Hire Page to learn more about our interview process.

Page printed in October 17, 2026. Please see https://careers.feedzai.com/job_description for the latest version.