Head of HR & Operations
Primary stack
Nice to have's
Job description
About the Position
We are seeking a Head of HR & Operations for Wicked Games in Yerevan, Armenia to manage HR strategies, compliance, and company culture.
Responsibilities
- Develop and implement HR strategies covering recruitment, onboarding/offboarding, retention, performance management, and career development.
- Manage day-to-day HR administration, including employee records, contracts, personnel documentation, attendance, leave, and HR databases.
- Coordinate recruitment and workforce planning, including international hiring and expansion projects.
- Ensure compliance with Armenian labour, employment, tax, and migration requirements and liaise with relevant government bodies.
- Coordinate work-permit and employment-related processes for international employees.
- Develop and maintain HR policies, procedures, and standardised processes.
- Build and maintain a strong company culture, employee engagement, and effective internal communication.
- Coordinate with Finance regarding payroll, employee data, salary changes, and timely payments.
- Work closely with Operations, Administration, Facility, Finance, Legal, IT & Infrastructure, and Product teams on organisational and people-related matters.
- Design and improve organisational structures and processes to support scalability and operational efficiency.
- Analyse workforce data and provide actionable HR insights and reports to the CEO and Executive Board.
- Support performance management, KPI reviews, leadership development, and succession planning.
- Handle HR conflicts and employee-related escalations, coordinating with Legal and Security when required.
- Implement HR technologies and tools to improve HR processes, reporting, and employee management.
Requirements
- 5+ years of relevant professional experience in HR, HR administration, People Operations, organisational development, or a related management role is required.
- Strong knowledge of HR processes and employee lifecycle management.
- Knowledge of Armenian labour legislation and employment requirements.
- Experience with recruitment, contracts, personnel documentation, and HR administration.
- Strong organisational, communication, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working with senior management and cross-functional teams.
- Ability to handle confidential information professionally.
- Experience with HRIS and digital HR tools.
- Fluency in Armenian and English.
We Offer
- Opportunity to work with a leading gaming company in Armenia.
- Competitive compensation package.
- Professional growth and development opportunities.
About the Company
Wicked Games is a leading company in the gaming industry, dedicated to creating innovative and engaging gaming experiences. Our team is passionate about delivering high-quality products and services to our players worldwide.
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