Head of Human Resources

About the Position

Head of HR – ING Hubs Philippines

At ING, we believe people are the driving force behind innovation, growth, and transformation. As banking continues to evolve, so do the skills, capabilities, and experiences needed to shape the future.

We're looking for a visionary and transformational Head of HR to lead the people agenda for ING Hubs Philippines, the largest location within ING's global Hubs network. This is a unique opportunity to influence the future of a 13,000+ employee global organization while shaping culture, talent, workforce transformation, and leadership development at scale.

If you're a strategic HR leader who thrives in complex international environments and is passionate about building future-ready organizations, we'd love to meet you.

Responsibilities

• Define and execute the HR strategy for ING Hubs Philippines, aligning local priorities with ING's global people agenda.
• Serve as a trusted advisor to senior leaders on workforce planning, organization design, leadership, talent, culture, and employee experience.
• Lead and develop a high-performing HR function that delivers value-added, efficient, and scalable services.
• Drive workforce transformation, including strategic workforce planning, capability building, reskilling, upskilling, and internal mobility.
• Lead talent, succession, leadership development, employer branding, and talent acquisition initiatives.
• Foster an engaging, inclusive, and high-performance culture that reflects ING's values and ambitions.
• Ensure compliance, strong governance, and effective risk management across all HR activities.
• Drive operational excellence through simplification, automation, AI, and people analytics.
• Manage the people and social impact of organizational change while supporting leaders and employees throughout transformation journeys.

Requirements

Must-Have

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• 15+ years of progressive HR leadership experience.
• Significant experience within large, complex, international, and matrixed organizations.
• Demonstrated success advising senior leaders on strategic workforce, organizational, talent, and transformation initiatives.
• Strong expertise in workforce planning, organizational design, change management, employee engagement, and culture development.
• Deep understanding of HR operating models, talent acquisition, employer branding, leadership development, and internal mobility.
• Knowledge of local employment legislation and regulatory requirements.
• Excellent stakeholder management, communication, and influencing skills.

What Will Help You Succeed

• Global mindset and experience working across cultures and geographies.
• Strong strategic thinking combined with operational excellence.
• Ability to navigate ambiguity and lead during periods of transformation.
• Passion for building inclusive, high-performing teams and developing future-ready talent.
• Curiosity about emerging workforce trends, technology, AI, and the future of work.

We Offer

• A high-impact leadership role within ING's largest global Hub.
• The opportunity to shape the future workforce strategy of a leading international financial institution.
• Exposure to executive stakeholders across ING's global network.
• A collaborative, diverse, and purpose-driven work environment.
• Opportunities to lead transformation, innovation, and culture initiatives with lasting impact.
• Continuous opportunities for growth, development, and international collaboration.

About the Company

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

We believe diverse perspectives strengthen our organization. If you're excited about this opportunity but don't meet every requirement, we encourage you to apply and bring your unique experience to the conversation.