Head of Smart Solution Platform

About the Position

We are seeking a Head of Smart Solution Platform to join our robotics software company in Lisbon, Portugal. This role leads the engineering organization behind a smart planning and orchestration platform that connects business demand with fleet operations, execution visibility, analytics, and customer integrations for autonomous mobile robot operations.

Responsibilities

• Own and evolve the technical architecture of the platform's backend and application layers.
• Define architectural principles, engineering standards, service boundaries, APIs, events, and data responsibilities across the platform.
• Guide decisions on concurrency, asynchronous processing, fault handling, and reliable operation across distributed and edge environments.
• Lead, mentor, and grow the engineering teams, including a dedicated frontend team led by its own team leader.
• Define technical strategy and priorities together with product management and R&D leadership.
• Collaborate closely with product, customer success, robotics, QA, and platform engineering teams to translate customer needs into a coherent roadmap.
• Balance near-term delivery commitments with long-term platform scalability, maintainability, and architectural integrity.

Requirements

• 10+ years of experience in software engineering;
• Strong professional experience with Rust;
• Strong professional experience with Python;
• Solid experience in backend engineering and software architecture;
• Proven experience designing and building scalable, reliable, high-performance distributed systems;
• Experience with APIs, service integration, and asynchronous processing;
• Experience in technical leadership, mentoring, and developing engineering teams;
• Ability to define technical standards, architecture, and engineering strategy in collaboration with Product Management;
• Strong understanding of system reliability, fault handling, recovery, and scalability;
• English B2 or above.

Nice to Have

• REST API
• Event-Driven Architecture
• Kafka
• SQL
• PostgreSQL
• Cloud

Location and Work Model

• Hybrid (3 days/week in the office, Lisboa)

What We Offer

• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.

What You Can Expect as a KWANer

Respect isn’t optional here

You’re trusted to deliver and supported to speak up.

Dedicated People Experience Partner

Someone accountable for your growth, not your allocation.

Continuous learning, built in

Learning that keeps pace with the systems you build.

Recognition that’s visible

Your impact doesn’t go unnoticed. Through our Rocket Points System, we constantly recognize your contributions.

A culture you can feel

From movie and quiz nights to dinners and our annual summer gathering, we don’t just work together - we build real connections.

Flexible spaces to work your way

Remote-first, with physical hubs when you want connection.

Didn't find your mission yet?

Strong profiles don’t always match timing. That doesn’t mean there isn’t alignment.

Tell Us About You

We review every application. If there’s alignment, we won’t let it get lost in a database.