About the Position

Healthcare Payer Client Relationship Manager

Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager who will be responsible for growing the payer clients in the Philadelphia, PA area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s).

The qualified candidate must live within a daily commutable distance to the client location in the Philadelphia area to be in the office 5 days per week.

Responsibilities

Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services.
Drive profitable growth of the account relationship through identifying and overseeing the closure of new, renewal, and expansion opportunities.
Understand the customer’s specific business needs and apply service/process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals.
Works to grow the client relationship by identifying new business opportunities.
Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers.
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
Actively drive execution of the innovation agenda for the portfolio.
Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
End-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
Manage accountability against Measurable Revenue/Profit Growth within set timelines.
Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry.

Requirements

15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
Strong knowledge of US healthcare, the associated technology landscape and trends
A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business
A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
Strategic thinking and confidence and ability to plan and stay the course
Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
Strong executive presence and gravitas
MBA or bachelor’s degree OR equivalent combination of education, training, and experience.

Preferred Experience

The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain
The candidate must be able to work in a dynamic, entrepreneurial environment
Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)

We Offer

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package.
Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits.
Encouraging management team that rewards initiative & success.
Exciting, industry leading practice where you can truly build a long-term career.
Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals.
Tremendous opportunities for growth with a real career path promoting career advancement.

About the Company

Cognizant (NASDAQ: CTSH) is a builder of AI solutions and a provider of technology services. We bridge the gap between AI investments and enterprise value by building full-stack AI solutions for our clients. Our deep knowledge of sectors, processes, and engineering enables us to anchor the unique context of an organization in technological systems. These systems enhance human potential, deliver tangible results, and give global enterprises an edge in a rapidly changing world. Discover more at cognizant.ai or @cognizant.

Additional Information

The information about the compensation is accurate as of the date of this job posting. Cognizant reserves the right to modify this information at any time, subject to applicable laws.

Applicants can expect to attend interviews, in person or via video call. Candidates may also be asked to present a valid government-issued identification (such as an ID card or passport) during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be judged based on race, color, sex, religion, belief, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other characteristic protected by federal, state, or local law.

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Benefits That Help You Thrive and Grow

Our benefits program is designed with you in mind - so you can enjoy a fulfilling, balanced, and healthy life.

Financial Health

We regularly assess market data to ensure that the compensation aligns with the value you bring. Your benefits go beyond just salary and may include retirement plans, financial education, and more.

Physical and Mental Health

We enable you to prioritize your well-being through paid leave, flexible working hours where possible, health insurance, counseling, our Mental Health Allyship program, and more.

Your Career, Your Way

With over 350,000 roles at Cognizant, you have the opportunity to explore new technologies, industries, and locations - and build the skills you need to advance your career.

Real-World Impact

Think of the biggest brands you trust. Chances are, they rely on us to power their business. Here, you’ll turn bold ideas into solutions that improve lives around the world.

Your Path to Cognizant

Here’s what you can expect from our hiring process. Please note that this may vary by role and location. Check our FAQs for more information.

Step 1: Apply for the Right Job

Find an open role that matches your skills and career goals and show why you’re the right fit for the job. If you don’t see a suitable opening, consider joining our Talent Community.

Step 2: Connect with Your Recruiter

If one of our recruiters sees a good match, they’ll schedule a brief introductory call to learn more about you and discuss how your experience and skills align with the role.

Step 3: Showcase Your Skills

If you and our team want to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Time for a Decision

Our team will then evaluate each candidate’s potential to succeed in the role. This step may take some time, as we want to find the right match - both for you and for us - but you can expect us to keep you updated.

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Healthcare Payer Client Relationship Manager

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