Healthcare Payer Client Relationship Manager

About the Position

Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager who will be responsible for growing the payer clients in the Philadelphia, PA area. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s).

The qualified candidate must live within a daily commutable distance to the client location in the Philadelphia area to be in the office 4 to 5 days per week and must be able to drive to other locations in the region as needed for business. Very limited air travel required.

Responsibilities

• Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services.
• Drive profitable growth of the account relationship through identifying and overseeing the closure of new, renewal, and expansion opportunities.
• Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals.
• Works to grow the client relationship by identifying new business opportunities.
• Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers.
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
• Actively drive execution of the innovation agenda for the portfolio.
• Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
• End-to-end management of the account operations including account forecasting, budgeting, and overall P&L.
• Manage accountability against Measurable Revenue/Profit Growth within set timelines.
• Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry.

Requirements

• 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Strong knowledge of US healthcare, the associated technology landscape and trends
• A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business
• A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
• Strategic thinking and confidence and ability to plan and stay the course
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Strong executive presence and gravitas
• MBA or bachelor’s degree OR equivalent combination of education, training, and experience.

Nice to Have

• The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain
• The candidate must be able to work in a dynamic, entrepreneurial environment
• Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)

We Offer

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

About the Company

Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.