About the Position

Poland, Gdańsk

Hybrid

HR Services Specialist

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.

At the core of the role

We are looking for an HR Services Specialist to support our client’s employees throughout the entire employee lifecycle, from pre-hire to retirement. This is a 9-month contract role covering a temporary leave, with a hybrid work model requiring presence in the Gdańsk office three days per week.

As an HR Services Specialist, you will serve as the first point of contact for employees and managers, providing guidance and support across a wide range of HR processes and services. You will partner closely with HR teams and business leaders, coordinate transactional and administrative HR activities, and help ensure a seamless employee experience. The role also involves supporting HR initiatives and projects, monitoring compliance with local labor laws and HR policies, managing supplier relationships, and identifying opportunities to improve processes through data and insights. We are looking for a proactive professional who thrives in a dynamic international environment, demonstrates a strong customer-service mindset, and can effectively prioritize work while collaborating with stakeholders across different locations and time zones.

Responsibilities

• Responding to general HR queries from employees, providing policy and procedural guidance (manage and prioritize queries received via email, ticket, and in-person)
• Serving as an employee advocate to identify resources for resolution of issues and concerns
• Preparation of contractual HR documentation relating to job changes, business travel, personal travel, reference letters, and income certificates for Ukrainian employees
• Responsibility for all local country compliance activities, such as (but not limited to) preparation of military paperwork and hard copy contractual documentation management
• Performing HR transactions within HR system of record (Workday), including citizenship verification, personal information changes, and change job transactions
• Monitoring sick leave data, tracking absences using a timekeeping platform
• Supporting improvements to HR processes across the employee lifecycle; collaborating with HR cross-functional teams to ensure consistent and effective execution
• Supporting the development and implementation of new or revised HR programs, policies, and processes
• Supporting regional and global projects: preparing statements of work, defining deliverables, resources, budgets, and schedules; developing contingency plans; monitoring project progress and reporting status to stakeholders
• Participating in special projects and performing other duties as assigned

Requirements

• Minimum of three years HR service delivery experience with Ukraine
• In-depth knowledge of Ukrainian labor law and local country regulations
• Experience using government portals
• Strong written and oral communication skills, in Ukrainian and English
• Strong organizational skills with the ability to prioritize and manage multiple tasks concurrently
• Proficiency in Microsoft 365, including Teams, Excel, PowerPoint, and Word
• Team-oriented, adaptable, and solution-focused
• Do the right thing, give a damn, and show up with kindness, collaboration, and respect

Nice to Have

• Bachelor’s degree or recognized qualification or relative years’ experience in Human Resources
• Experience using Workday and/or ServiceNow is an advantage

We Offer

People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.

About the Company

Poland, Gdańsk

Hybrid

Technology: HR

Seniority: Senior-level

Take the first step toward your career at Avenga

APPLICATION

Send your CV to tell us about your core skills and what you're looking for next.

TALENT CALL

Meet our Talent team to talk about your goals and experience while exploring our culture and the way we work.

TECHNICAL INTERVIEW

We'll explore your experience, strengths, and approach to work to see what we can build together.

CUSTOMER INTERVIEW

For some roles, you'll meet our customers to understand the outcomes your expertise can help create.

WELCOME TO AVENGA

An offer is just the beginning. We welcome you to put your expertise into action and shape what's next together.