Industry Insights Associate Manager US

About the Position

As an Industry Insights Associate Manager, you will lead the development of analytical activities for the Customer Success associates under your supervision. Your role will involve helping them understand their business, analyzing it, finding strategic opportunities, and providing insights to advise clients according to their needs and objectives. You will ensure client satisfaction with effective and quality responses based on the solutions provided by NielsenIQ. Your responsibilities will include meeting NielsenIQ objectives and strategic planning for the business based on advanced KPIs and specific solutions from experts.

Responsibilities

• Lead and develop younger analytical and consulting talent.
• Develop and align strategic plans for the most important clients to guarantee the generation of value and the effective delivery of services.
• Plan and deploy strategies to help your direct reports reach client satisfaction and commercial lead KPIs.
• Conduct periodic reviews of the KPIs, defining success criteria and monitoring mechanisms.
• Demonstrate value and return on investment through ensuring quantifiable business opportunity generation.
• Build and lead market and thought leadership presentations for C-Level and high-profile people from clients about the FMCG and client’s business situation.
• Monitor and improve the quality of the service offered, adjusting the Joint Business Plan as necessary to reflect changes in client priorities.
• Identify and communicate viable opportunities through interaction with the Consulting Lead and Account Development team.
• Facilitate associates onboarding process, ensuring coordination, adequate training and communication, proactively managing the daily commitment of teams and handling problems or conflicts.
• Engage and motivate direct reports, ensuring their learning and career path.

Requirements

• Bachelor's degree in Administration, Marketing, Industrial Engineering, or related.
• Experience in Mass Consumption, consulting companies, Retailers.
• Experience in working with NielsenIQ information in the past (ideally).
• Experience in commercial or marketing positions and with customer management.
• Management of Office/Google and CRM tools (Customer Relationship Management) or business monitoring.
• Advanced English (written and oral skills).
• At least 6 years of working experience.

We Offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.

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