Inhouse Consultant ERP (m/w/d)

Meerane | Dresden

About the Position

As an Inhouse Consultant ERP (m/w/d), you will be the central contact for our clients regarding our ERP solution. You will combine technical expertise with process-oriented consulting, making a significant contribution to digitalization in the SME sector.

You will join our existing support team and benefit from close collaboration with our colleagues from application consulting, software development, and direct support from our software manufacturer. Your commitment significantly contributes to customer satisfaction and the positive image of our company. Thus, you will be an integral part of our ONE N+P team.

Responsibilities

• Providing support and consulting to our clients on all technical matters related to our ERP solution
• Analyzing and resolving technical issues, as well as diagnosing errors in direct communication with the client
• Close collaboration with our software development and consulting teams
• Recording customer requirements and jointly initiating new projects
• (Further) building the knowledge database

Requirements

• Completed degree in Computer Science or Business Informatics, completed relevant training, e.g., as an IT specialist (m/w/d) or a comparable qualification with an IT focus
• Knowledge of production-related ERP systems and basic programming knowledge (e.g., HTML, Java, C#, XML) and experience with databases is advantageous
• Strong communication skills and enjoyment of customer contact
• Independence, team orientation, self-organization, and customer-oriented demeanor
• Very good German language skills

We Offer

• Competitive salary
• Remote work options
• Professional development budget

About the Company

As a family-run, medium-sized company with around 200 employees, we are the contact for digitalization in the SME sector. We advise and implement IT systems along the value chain of the product and building creation process.

On Instagram, we provide a glimpse behind the scenes of N+P

@np_informationssysteme_gmbh

Do you want to shape the future of medium-sized global market leaders? Then join us at the Meerane or Dresden location at the earliest possible date and apply via the form below. Not the right location? Contact us and we will see if we can find a suitable solution. We look forward to receiving your complete application documents.

Our Application Process

1 | Your Application

Have you thoroughly informed yourself about our company and our job offers and are interested in becoming part of our team? Great, then the first step is to send us your comprehensive application documents as an unsolicited application or in reference to a specific job offer. To do this, use the respective online form of the job advertisement. We will confirm the receipt of your application by email.

It is important to us that we can already get a good assessment of you, your previous career, and your professional knowledge and skills based on the documents. Therefore, in addition to a cover letter, a complete CV, and available (work) certificates and certificates are part of an application for us. In addition, we need your information on the earliest possible start date, your preferred location, and your salary expectations.

2 | The First Introductory Meeting

After the respective specialist department has successfully reviewed your documents, we are pleased to invite you to an initial introductory meeting. We usually conduct this as an online appointment via Microsoft Teams and lasts about 60 to 90 minutes. In addition to the subject-related exchange, we want to get to know you personally. It is important for us to find out if you fit with us as a person. For us, an open and honest exchange from the beginning is important. We do not conduct psychological tests or ask trick questions - that is not our style. The goal is for both parties to develop a gut feeling in the conversation, which is decisive for the decision on a possible cooperation.

3 | Continuation of Getting to Know Each Other and Final Decision

If the aforementioned gut feeling is positive on both sides after the first meeting and the technical assessment by the department is also positive, we are interested in getting to know you further. For this, we invite you to a personal appointment at our company. Here you will have the opportunity to get to know both your future colleagues and our office premises. In the final second conversation, one of our managing directors will also participate.

After this conversation, we will exchange all information and impressions internally and get back to you as soon as possible with a final decision.

4 | Employment Contract and Onboarding

As soon as the final decision for your employment at N+P has been made, we will send you an employment contract offer. For this, we will arrange a joint telephone appointment to explain all aspects of the contract to you and answer any questions you may have.

As soon as we have received your signed employment contract, the cooperation for us is plannable and we will start the onboarding process immediately - ordering technical work equipment, creating onboarding plans, defining onboarding mentors, planning the first days in the company, etc. You can look forward to what awaits you in the first six months as a new employee at N+P...

Meerane; Dresden

Application Form

For questions about your application or the advertised position, please contact:

Your contact person

Cynthia Markert-Michel

+49 3764 4000-107

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