Innovation Architect, LATAM

About the Position

We are looking for an Innovation Architect to join Miro’s Customer Experience team in LATAM. You will focus on providing strategic guidance and driving human-centered change, experience design, and workflow transformation for our Enterprise plan customers.

About the Role

• Support teams in adopting Miro by demonstrating best practices and real-world applications.
• Partner with IT and business stakeholders to align Miro’s value with their goals.
• Conduct assessments and provide recommendations to improve collaboration.
• Help design and implement change initiatives that drive successful adoption.
• Assist in creating governance models that support teamwork and innovation.
• Facilitate workshops to explore use cases and improve team collaboration.
• Develop simple prototypes to showcase Miro’s capabilities and inspire innovation.
• Recommend ways to streamline tool usage and enhance collaboration strategies.
• Provide guidance on Agile ways of working and help teams integrate Agile principles.
• Share best practices and coach teams on improving their workflows with Miro.

Responsibilities

• Lead workshops that help teams improve collaboration and discover high-impact use cases with Miro.
• Assess team workflows and provide targeted recommendations to enhance productivity and alignment.
• Partner with IT and business stakeholders to connect Miro’s value with organizational goals.
• Guide teams through change initiatives that support tool adoption and scalable governance models.
• Develop simple prototypes to demonstrate possibilities and inspire innovation.
• Coach teams on Agile ways of working and help integrate Agile principles into daily practices.
• Identify barriers to effective teamwork and design solutions that drive measurable improvement.

Requirements

• Fluent in English and Portuguese; Spanish proficiency is a plus.
• 3–5 years of experience in consulting, change management, Agile, or similar fields.
• Hands-on experience working with enterprise teams or fast-moving environments.
• Strong facilitation skills with the ability to run engaging, outcome-driven workshops.
• Proven ability to help organizations adopt new tools or improve collaboration practices.
• Familiarity with Human-Centered Design, governance frameworks, or collaboration tools.
• Experience with Agile methodologies and platforms such as Miro or similar tools.
• Excellent communication and presentation skills, with the ability to simplify complex topics.
• Adaptable, proactive, and comfortable working in dynamic, evolving environments.

We Offer

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

About the Company

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

• Youtube
• Blog
• Instagram

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

Prepare yourself to go beyond

Here are some helpful tips to ensure you have all the correct information throughout our hiring process.

How we hire

• Recruiter Screen: A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.
• Hiring Manager: The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.
• Skill Assessment: An interactive presentation to see your skills in action, based around a particular case study or business problem.
• Meet the Team: Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.
• Leadership Round: Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro.

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Ready to go beyond?

Innovation Architect, LATAM

Department: Customer Experience

Locations: Remote Brazil

Job Requisition ID: JR001685

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At Miro, we're committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.

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