Inside Sales Representative

About the Position

We are seeking an enthusiastic Inside Sales Representative to drive new business development across the UK region. Working alongside Sales Managers as part of a regional team, the role focuses on generating new business opportunities, developing new customer relationships, and supporting regional sales growth.

Responsibilities

• Develop business opportunities by seeking and identifying new accounts, proactively contacting new potential clients, building relationships, and providing information, explanations, and quotes.
• Verify marketing leads and convert them into qualified sales leads.
• Proactively identify and pursue new leads using available sales and marketing tools.
• Act as the first point of contact for new leads, creating engagement and building interest in RISCO products and solutions.
• Build and expand a regional sales pipeline alongside the respective Sales Manager.
• Support sales activity and arrange customer meetings, demonstrations, and training sessions with Sales Managers where required.
• Understand the needs and requirements of clients and propose appropriate training solutions/programs.
• Provide support and advice on the Risco products and maintain a good understanding of relevant competitor products and market trends.
• Promote events, training activities, and special offers to installers through targeted outbound communication.
• Provide customer quotes and pricing in line with company policies, escalating approvals where required.
• Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics.
• Proactively follow up with customers to get their feedback, guarantee their satisfaction, and develop ideas to build value proposition.
• Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system.
• Report customer feedback to relevant managers and participate in weekly meetings, including Risco roadshows and events.
• Undertake any other duties reasonably expected by the company.

Requirements

• Previous experience in an Inside Sales / Outbound Sales / Account Management role – a must.
• Knowledge of inside sales techniques (negotiation, cross-selling, and upselling) – a must.
• Ease on the phone and experience in handling a high volume of daily calls.
• Excellent verbal and written communication skills.
• Experience working with CRM systems such as HubSpot. Experience within the security industry – advantage.

Location

• City: Rochdale
• Country: United Kingdom
• Type of employment: Hybrid

About the Company

StairwaySoft is a global engineering provider of innovative software development services with a team of expert engineers. We service various businesses internationally to create solutions and help companies achieve their technology goals. We build software solutions through an ever-expanding UNIQUE HYBRID of Eastern European, Middle East, and Central Asia Engineering matched with Israeli Innovation.

Contact Information

• Israel | United Arab Emirates: +972587747472
• Eastern Europe: +380947123258 (Ukraine | Bulgaria | Romania)
• Central Asia: +77083929937 (Kazakhstan | Uzbekistan | Kyrgyzstan)