About the Position

Inside Sales Representative

About Us

3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market-leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in Copenhagen, with development teams in Denmark, Ukraine, North Macedonia and with a production site in Poland.

We are a global company with presence in Europe, Asia, and the Americas. Founded in 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities.

3Shape as an employer is committed to Ukraine. Our UA office was founded in 2006, and we are continuing to grow, hire, and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues’ mental health by implementing different activities.

About the Role

At 3Shape Audio, we help hearing care professionals and partners work smarter through innovative digital solutions. Our technology supports modern hearing care workflows and helps customers deliver efficient, high-quality service.

We are looking for an ambitious Inside Sales Representative to help expand our commercial reach of 3Shape Audio. You will develop new sales opportunities, support reseller channels, and turn customer interest into measurable business growth.

Responsibilities

As Inside Sales Representative, you will:

Identify, develop, and close sales opportunities for 3Shape Audio solutions.
Work with inbound and outbound leads, conduct discovery, deliver virtual presentations and demos, prepare proposals, and help reseller partners progress opportunities in their markets.
Collaborate with Sales, Customer Success, Marketing, and partner teams to keep opportunities moving, support reseller activity, maintain an accurate CRM pipeline, and create a clear customer experience from first contact to handover.

Requirements

Experience from B2B sales, inside sales, account management, channel sales, reseller management, lead development, customer success, sales support, or another customer-facing commercial role.
Experience from audiology, hearing care, audio technology, healthcare technology, SaaS, software, or other technology-driven industries is an advantage.
Strong communication, presentation, discovery, and relationship-building skills.
Ability to understand customer and reseller needs and translate them into clear commercial proposals, account actions, and solution recommendations.
Structured approach to pipeline management, account follow-up, CRM discipline, sales process execution, and partner activity tracking.
Comfort working with digital tools, virtual demonstrations, CRM systems, Microsoft Office, and sales enablement platforms.
Fluent English, with strong written and verbal communication skills; additional languages are an advantage.

You Will Thrive in This Role If You

Are commercially driven and motivated by turning customer and partner engagement into measurable business results.
Enjoy engaging with customers, asking good questions, and helping them understand how technology can support their workflows.
Work proactively, take ownership, and keep momentum through clear next steps and follow-up.
Can balance consultative selling with structure, persistence, commercial discipline, and attention to detail.
Collaborate naturally across functions and know when to involve the right colleagues to create the best customer outcome.
Bring sound judgment, accountability, and a positive, solution-oriented mindset to your work.

Other Information

Occasional travel may be expected for customer meetings, internal collaboration, tradeshows, and industry events.
This job description is intended to describe the general nature and level of work for the role. Responsibilities may evolve over time to reflect customer, market, and business needs.

Being Part of Us Means

Meaningful work that helps to change the future of dentistry.
Work in a unique professional, friendly, and supportive environment.
Constant professional growth and development.
A healthy work-life balance.
Comprehensive benefits including 24 working days of annual vacation; medical insurance; paid sick leaves and child sick leaves; maternity and paternity leaves, etc.
Breakfasts and lunches in the office.
Good working conditions in a comfortable office in UNIT.City.
A parking lot with free spaces for employees.
Occasional business trips to Western Europe.
Opportunity to become a part of the success that 3Shape has created over the past 25 years.

We will be glad to welcome you to our team!

For more information, visit our website: www.3shape.com and follow us on Instagram: https://www.instagram.com/3shape_ukraine/

You can contact our Talent Acquisition team via email: [email protected].

Inside Sales Representative

Job description