Integration engineer (shifts)

About the Position

We’re looking for an Integration Engineer to work closely with our client, a leader in innovative broadband solutions, driving integration activities and collaborating with development, QA, and support teams.

The role involves being part of a team working in shifts to provide continuous support.

Responsibilities

• Responsible for integration and support in assigned product areas for regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing, and debugging complex system problems involving associated equipment.
• Report and track design, reliability, and maintenance problems or bugs to R&D engineering groups.
• Assist with and implement both hardware and software upgrades for the existing customer base.

Requirements

• Education: Bachelor’s/Master’s degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent.
• Expertise in IP network switching and routing protocols; knowledge of the TCP/IP stack is highly desirable.
• Hands-on experience with Linux.
• English level: Intermediate or above.

Would be a plus:

• Strong problem-solving, analytical, and communication skills.
• A strong understanding of IP protocols and telecommunications/cable operator networks.
• Experience in a technical support organization within the broadcast, communications, satellite, cable, telco, or similar domain.
• Experience with Bash/Python scripting.
• Experience with Jira and Confluence.

We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About the Company

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.