Intermediate Systems Administrator (Malaysia Office)

About the Position

Intermediate Systems Administrator (Malaysia Office)

Location: Ara Damansara, Selengor, Malaysia

Schedule: Sunday to Thursday, 8:30am to 5:00pm

Department: Central Services

This role exists to keep client environments stable. You focus on preventative maintenance, patch management, and infrastructure health across all clients. You work from alerts, maintenance schedules, and health reports, not from client calls or ticket noise.

If you like routine, ownership, and finishing what you start, this role is a good fit. If you need variety, adrenaline, or constant change, it will not.

Responsibilities

• Monitoring and responding to alerts from servers and network devices
• Patch management for Windows servers and supported infrastructure
• Verifying systems reboot correctly after patching
• Rolling back failed patches and escalating when required
• Troubleshooting and resolving backup failures, especially file servers
• Performing firmware updates on firewalls, switches, and access points
• Maintaining and cleaning up technical documentation
• Producing weekly maintenance and patch compliance reports

Requirements

• Strong hands-on experience with Windows Server environments
• Proven networking knowledge
• Experience maintaining virtualized environments
• Confidence working independently without constant direction
• Fluent written and spoken English
• A steady, disciplined work style

Technologies

• MFA platforms: Duo, Microsoft Authenticator, Google Authenticator
• Windows Server: 2012 and newer
• Microsoft Entra ID, Office 365, Active Directory, Azure AD Connect
• Patch management methodologies and verification practices
• Virtualization platforms: VMware, Hyper V
• Networking equipment: Cisco, HP, Ubiquiti, Dell
• Firewalls: Fortinet, SonicWall, Sophos, Cisco ASA, Meraki

We Offer

• Competitive salary
• Opportunity for career growth (L2 role with a future path toward L3 and project work)
• Join a team that values innovation, collaboration, and customer success

About the Company

For over 25 years, we’ve helped businesses achieve operational excellence through technology. Join a team that values innovation, collaboration, and customer success - and build a rewarding career with us.

With 20+ years of experience, we go beyond keeping your systems online, we transform your IT into a strategic asset. From reducing downtime to designing AI efficiencies, our team integrates deeply with yours to deliver secure, scalable, and future-ready infrastructure.

Services:

• IT Services
• Cybersecurity Services
• Cloud Services
• AI Business Solutions

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Locations:

• Kitchener-Waterloo
• Mississauga
• Woodstock

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