[INTERNSHIP] Account Management Intern (Creator Growth Business

About the Position

[INTERNSHIP] Account Management Intern (Creator Growth Business)

Bangkok, Thailand

AnyMind encourages and nurtures a growth mindset-supporting those who are eager to challenge themselves, deliver results, and proactively develop their careers. We provide an environment where ambition and performance lead to limitless opportunities for growth, and where anyone willing to take ownership of their journey will always find new doors to open.

As an Intern in Account Management, are you passionate about building relationships, understanding client needs, and contributing to business growth? Join our dynamic team as an Account Management Intern and gain hands-on experience in a fast-paced and supportive environment. This internship is designed to provide you with a comprehensive understanding of the vital role account management plays in client success and company-wide objectives.

About the Company

The Creator Growth (CG) business at AnyMind is a two-sided service catering to both 'Content Creators' (including media companies, individual creators, and music artists) who're looking for professional support in production, strategy, and content optimization across major social media platforms, and 'Brands' who are interested in an end-to-end marketing funnel driven by creators and content. Our core services include YouTube Reservation Ads for precise content targeting; Creator Utilization to build credibility and deliver targeted content; Affiliate Solution for performance-based eCommerce growth; and Production Services covering graphics, video content, commercial music, and livestreaming. We focus on developing tailored strategies and full-funnel packages to ensure maximum efficiency and deliver measurable, sustainable business results.

Responsibilities

• Supporting Account Managers: Assist with daily operational tasks, including preparing for client meetings, drafting communications, and updating client records.
• Client Interaction: Gain exposure to client communication by shadowing calls and meetings, and potentially handling straightforward client inquiries under supervision.
• Research & Analysis: Conduct research on existing clients to identify new opportunities, understand industry trends, and gather data to support account strategies.
• Reporting & Documentation: Help prepare reports on account status, track key performance indicators (KPIs), and maintain accurate documentation in our CRM system (e.g., Salesforce).
• Cross-functional Collaboration: Work with internal teams, such as sales, marketing, and product development, to ensure client needs are met and projects are delivered successfully.
• Project Assistance: Contribute to special projects related to client retention, upselling/cross-selling initiatives, and improving the overall customer experience.
• Learning & Development: Actively participate in training sessions to learn about our products/services, sales processes, and best practices in account management.

Requirements

• Educational Background: Currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field.
• Strong Communication Skills: Excellent verbal and written communication abilities, with a knack for building rapport.
• Interpersonal Skills: A people-person who is a good listener, empathetic, and enjoys collaborating with others.
• Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
• Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
• Team Player: Works well in a team environment and is willing to support colleagues.

We Offer

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Work in a professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn the most advanced advertising technology platforms

About the Company

AnyMind is a leading global technology company that empowers businesses and creators to achieve their full potential. Our mission is to create a world where anyone can make a living by connecting businesses with creators and providing them with the tools and support they need to succeed.