Internship Customer Journey Expert

About the Position

Internship Customer Journey Expert

REQ-10090756

24/02/2025

Trainee

Milan, Italy

ING Bank

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Job Description

The intern will support the business in gathering functional and technical requirements related to Tribe’s assets and contribute to enhancing software applications through coding and testing. The role involves working with data and using it to generate value while assisting in code reviews and documentation.

The intern will assist in gathering requirements, contributing to functional and technical analysis, and supporting development and testing activities. Additional activities include helping to create project documentation, coordinating technical issues, and learning business rules, guidelines, and specifications provided by the Chapter Lead.

By gaining experience with the tools, applications, and processes used for software development, the intern will support the implementation of solutions aligned with technical documentation, specifications, and coding standards.

Your Key Activities

• Assist in application development following ING Bank standards.
• Support an agile team in alignment with the solution design and enterprise architecture team.
• Help gather and document business requirements.
• Contribute to writing high-quality functional and technical documentation.
• Assist in implementing high-quality code and proposing optimizations in code design.
• Support the design, writing, and execution of Unit Tests and Functional Tests.
• Collaborate with the Release team for code versioning management.
• Help identify and resolve defects and bugs during the test phase.
• Assist in identifying and resolving production issues.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or Mathematics (Computer/Telecommunications).
• Basic knowledge or experience with programming languages/technologies such as Unix, Oracle SQL, and IBM DataStage.
• Interest in bug-fixing and code optimization.
• Strong teamwork skills in a multicultural environment.
• Ability to learn quickly and adapt to a dynamic work environment.
• Good written and spoken English.
• Strong communication skills, a proactive attitude, and an approachable demeanor.
• Motivation to learn and grow in a data-driven environment.

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!