About the Position

Talan is recruiting for an IT Application Support Analyst to join the London-based CIT Business Support Team dedicated to the Commodities-Indexed Transactions Group (CIT). This is an on-site position, working 5 days a week in London.

Responsibilities

As a member of the team, you will support the global commodities in-house platform, which is critical for front-to-back functionality including pricing, risk management, market data sharing, P&L reporting, settlements, physical scheduling, trade confirmations, and regulatory reporting. Key daily tasks include:

Proactively monitoring the system
Configuring the system
Analyzing and resolving production support technical and functional issues
Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office, and keeping them informed of system issues and changes affecting them
Logging incidents
Advising the core development team of necessary bug fixes and enhancements
Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support
Release management

Requirements

Strong problem-solving and communication skills
Ability to engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk, and accounting
Ability to pick up diverse product and process knowledge

Functional Skills

Front to back process
Knowledge on commodities/PNL/Pricing is a plus

Technical Skills

Intermediate level relational database and SQL skills are required
Python or other programming skills
Infrastructure - Windows infrastructure / servers - essential
Good knowledge of script languages (Powershell) and Windows environment

We Offer

Full-time position
Permanent contract
On-site work in London

About the Company

CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions, and Agricultural Commodities.

The CIT Business Support Team is one of two CIT IT sub-teams; the other team is the CIT Core Development Team. Both teams work on the trading floor in close partnership with CIT. The primary responsibility of the Business Support Team is to provide front-to-back production support for the CIT platform.

IT Application Support Analyst

Job description