About the Position

IT Business Analyst_PSS @ING Hubs Romania

REQ-10118401 | 17/07/2026 | IT Business Analysis | Bucharest, Romania | ING Hubs

About the Company

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

The Mission

Payment & Settlement Services (PSS) is a professional service provider designing, building, and operating high-quality and efficient payment, settlement, and open banking services. We leverage our scalable payments target stack and the expertise of our people to deliver these services.

PSS owns the generic part of the payments value chain from a Tech, Products, and Operations perspective, while the business line owns the segment/country-specific parts. This allows us to focus on delivering efficient payments and settlement services. The business line can focus on delivering a differentiating customer experience, leveraging the services provided by PSS.

Responsibilities

Determine the functional impact on our IT-domain based on functional and non-functional business, architecture, and IT-requirements.
Design features in close cooperation with key stakeholders, splitting epics into features, and determining mutual interdependencies resulting in a functional roadmap.
Support decision-making by presenting clear design alternatives and substantiating them.
Act as the primary contact for stakeholders on key projects, aligning with business, IT, and architects across different areas and countries.
Collaborate with different stakeholders to understand and translate business requirements into detailed functional and technical specifications.
Focus on removing impediments and ensuring that work is directed towards maximizing consumers’ value.
Work with architects and developers to design and choose the best technical solutions, strategy, risks, and non-functional impact.
Combine business and IT knowledge to slice Epics into Features.
Highlight the IT and business dependencies within an area or across areas.
Have an end-to-end view and identify needs and dependencies across areas or domains.
Coach on accurate Feature definition, estimation, and creation of functional roadmaps.
Collaborate closely with developers during the programming phase.
Define test scope and ensure corresponding stakeholders approve the test coverage, including COPAF coverage by Test Scope and approval by Risk.
Ensure the investigation of Failures and conducting Defect Triage.

Requirements

Experience: 5-10 years in IT/business analysis in banking or a related business area.
Practical IT related knowledge (development and operation of modern APIs in a micro-service architecture, databases, operating systems, programming languages).
Experienced in stakeholder management.
Knowledge of software development cycle.
Strong analytical skills and logical thinking.
Excellent communication skills.
Customer-focused and self-organized.
Proactive attitude.
Able to adapt to different contexts, settings, and changing working situations.
Integrity, communication, teamwork, ability to cope with change.
Foreign languages: English (advanced).

Nice to Have

Banking knowledge and/or end-to-end (SEPA/International) Payments flows experience, payments standards (MT - ISO15022 standard and MX – ISO20022 standard) and current developments in the market.
Good project management skills to handle multiple projects simultaneously and align all the teams involved to meet projects’ deadlines.
Education: nice to have bachelor’s degree (or higher) in an IT-related field.

We Offer

Competitive salary
Full-time employment
Opportunity to work in a dynamic and innovative environment
Professional development opportunities
Collaborative and inclusive workplace culture

Apply Now

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion, and belonging here.

IT Business Analyst_PSS @ING Hubs Romania

Job description