About the Position

Job-Id: 19197

IT Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Location: USA – Amarillo, TX
Employment Type: Full-time

Responsibilities

As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. Your tasks will include:

Equipment installations
Upgrades
Repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment
Providing technical support for HP servers and data center equipment
Diagnosing and resolving server and data center-related issues
Ensuring client satisfaction by delivering exceptional customer service

Requirements

Core Skills:
- 2 years of IT experience (or equivalent)
- Experience in PC hardware installation and troubleshooting
- Experience with enterprise anti-virus solutions and IT ticketing systems
Secondary Skills:
- Driving licence
- Excellent time management skill

Salary

This role is a salary non-exempt position with a targeted salary range of $50,000.00 USD – $55,000.00 USD per year.

We Offer

Unlimited employment contract
Onboarding program
Buddy program
Health/ Medical insurance
Life insurance
Dental insurance
Sick leave payments
Internal career development program

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers, and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

IT Field Service Technician

Job description

About the Position