About the Position

Job-Id: 20312

IT Field Service Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• Location: USA – Huntsville, AL
• Department: IT
• Employment Type: Full-time

Apply now

---

Responsibilities

Key Responsibilities:

• Provide technical support for PCs, printers, servers, and data center equipment
• Communicate professionally with clients and ensure satisfaction
• Install, upgrade, and repair IT hardware and infrastructure
• Collaborate with dispatch, engineers, and project teams
• Troubleshoot hardware, software, and network issues
• Support HP servers and enterprise environments
• Track inventory and provide service updates

---

Requirements

• Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects.
• Willingness to commute long distances between customer sites and must have a valid driver's license.
• Technical certifications (CompTIA A+ and/or Network+) preferred.
• Experience providing technical support, troubleshooting hardware, software, and network issues, and performing installations, upgrades, repairs, and hardware replacements for desktops, laptops, RPOS systems, and printers.
• Available to work a rotational 24/7 on call; scheduled shift.
• Ability to lift and carry equipment up to 50 lbs.
• This role is an Hourly Non-Exempt position with a targeted salary range of $23 – $25 USD, based on experience and skillsets.
• Must possess a valid REAL ID-compliant identification at the time of hire as required for federal customer site access.
• Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

---

We Offer

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance

---

About the Company

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.