IT Support Engineer in Voll- oder Teilzeit (m/w/d)

About the Position

IT-Kompass is seeking an IT Support Engineer in Voll- oder Teilzeit (m/w/d) to join our innovative team and provide remote customer support.

Responsibilities

• Serve as the friendly, competent, and helpful contact person for remote support on all technical issues related to our customers' systems.
• Troubleshoot and analyze issues.
• Solve problems and proactively address system errors.
• Provide technical support to our sales team and offer partial consulting to our customers.
• Plan and implement changes in the managed environments.
• Document the implemented solutions.

Requirements

• Successful completion of training as a Fachinformatiker für Systemintegration or comparable professional experience.
• Experience with ticket systems and IT service processes.
• Experience with Windows Server and client environments.
• Experience with Windows Server services.
• Experience in operating enterprise environments.
• Experience with M365 (especially Teams and Sharepoint).
• Good English skills.
• Willingness to provide on-site support (assistance and substitution).
• Sense of responsibility.

We Offer

• Extensive professional and methodological training, including certifications.
• A modern and innovative working environment.
• Agile project management and modern team structures, as well as mobile work.
• Space and enthusiasm for new innovative ideas - Friday for Innovation.
• Permanent employment contract.
• Attractive and performance-based salary structures.
• Short decision-making processes.
• Independent action and decision-making.
• Employee benefits program.
• Coffee, tea, water, fruit, and vegetable flat.
• Company events.

If you have excellent communication skills, initiative, and can approach people openly, then apply now! We would be delighted if you bring your individuality to our team.

About the Company

IT-Kompass is a company that values innovation and employee development. We offer a dynamic work environment and opportunities for professional growth.

Contact

Simone Schubert

07162 1450586