IT Support Engineer - netcup (m/f/d)
Job description
About the Position
IT Support Engineer - netcup (m/f/d)
We are looking for a passionate IT Support Engineer for our netcup brand to join our team at Anexia Holding GmbH. If you're not interested in sales but have a passion for support and problem-solving, and you want to be part of a committed and professional team in an international environment, then Anexia is the right place for you!
Responsibilities
- Gain a deep understanding of netcup services and products after an intensive training phase
- Serve as the first point of contact for IT questions and problems of our customers
- Be responsible for netcup customer support and product consulting (no sales!)
- Accept and process all inquiries in the netcup support, both by phone and in writing via the ticket system
Requirements
- Completed training (apprenticeship, technical college, HTL,...) or corresponding professional experience in support
- Basic knowledge in FTP, IMAP, POP3, SMTP, SSH
- Experience in web hosting, domains, and virtual servers is an advantage (professional or through private projects)
- Ability to work independently and autonomously
- Strong customer and service orientation
- Very good communication skills as well as a high level of commitment and team spirit
- Interest in and willingness to undergo further professional training
- Professional manner of expression as well as excellent written and spoken German and good knowledge of English (any other foreign language is an advantage)
We Offer
- Good transport connections and flexible working hours
- Further training and a mentoring program
- Free parking
- Mobile phone and notebook
- Snacks and drinks
- Company cars
- Employee events
- A fun corner
About the Company
Anexia Holding GmbH is a company that values its employees and offers many benefits. Join our team and be part of an international environment where your skills and dedication will be appreciated.
Contact
For more information or to apply, please contact the Anexia Recruiting Team at [email protected].
Locations
- Klagenfurt, AT
- Vienna, AT
- Graz, AT
Salary
- Minimum: € 35,000 per year
© Anexia. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
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