IT Systems Administrator – North Macedonia

About the Position

We are seeking a motivated IT Systems Administrator (m/f/d) to join our team in Skopje, North Macedonia.

This position offers the opportunity to work independently on-site while being an integral part of a globally distributed IT team based in Malta, Germany, and Canada. The ideal candidate will be proactive, technically skilled, and comfortable working autonomously with strong remote collaboration.

Responsibilities

• You are responsible for the installation, configuration, and operation of client systems.
• You ensure smooth operation of systems, network functions, and IT security protocols.
• You manage user administration tasks, including account creation, modification, deactivation, and access rights management.
• You provide technical support for IT solutions and products, perform hardware repairs, set up workstations, and configure routers and switches.
• You deliver 1st and 2nd level support for users, including issue troubleshooting and documentation within the system and infrastructure environment.
• You maintain and monitor network infrastructures (WAN/LAN) and multimedia equipment.
• You collaborate on global infrastructure projects and contribute to their successful implementation.

Requirements

• Bachelor’s degree in a technology-related field or an equivalent combination of education and relevant professional experience.
• Solid knowledge and hands-on experience with Windows client platforms, networking, troubleshooting, and IT support (hardware/desktop).
• Familiarity with Active Directory and software deployment processes.
• Strong team player with excellent communication skills in English.
• Keen interest in emerging technologies and thrive on technical challenges.

Nice to Have

• Experience with PowerShell scripting.
• Proficiency in working with Linux platforms and ability to write Linux Bash scripts.
• Familiarity with supporting Apple MacBook devices.

We Offer

• Free space for innovation and independent action in a fast-growing international company.
• Temporary Employee Exchange Program – opportunity to work at our global office locations and explore the world (e.g. Berlin, Madrid, Malta, Montréal, Washington D.C.).
• Home-office option and flexible working time.
• Free overtime food!
• Team events like Laser Tag, Office Movie Nights, Foodie Fridays, and more.
• FitKit subscription and private insurance for your health.
• Unlimited contracts – we’re looking for hornets to grow long-term with us.
• Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!

About the Company

Hornetsecurity is a leading global provider of next-generation cloud-based security, compliance, backup, and security awareness solutions that help companies and organizations of all sizes around the world. Its flagship product, 365 Total Protection, is the most comprehensive cloud security solution for Microsoft 365 on the market. Driven by innovation and cybersecurity excellence, Hornetsecurity is building a safer digital future and sustainable security cultures with its award-winning portfolio. Hornetsecurity operates in more than 120 countries through its international distribution network of 12,000+ channel partners and MSPs. Its premium services are used by more than 125,000 customers.