Italian Account Manager

About the Position

Italian Account Manager

We are seeking an Italian Account Manager to join our team in Spain, responsible for managing customer relationships and driving sales for Microsoft Cloud.

Responsibilities

• Be the first contact point for many customers, delivering a strong first impression and setting the foundation for long-term customer relationships.
• Quarterback sales from lead to purchase; be the main point of contact for client customers, leading the sales strategy, overcoming objections, and negotiating success.
• Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill their needs with client-leading cloud technologies.
• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
• Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers.
• Position competitive offerings and solutions in the context of customer needs and experiences.
• Demonstrate verbally and in writing how customers can capture value and envision their future with client’s technologies.
• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline).
• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline, and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day.
• Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage Microsoft customers.
• Collect feedback from customers and articulate it back to the business: “Voice of customer.”

Requirements

• High school diploma required; BA/4-year degree preferred.
• 2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required.
• Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.
• Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions preferred.
• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred.
• A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement.
• Strong interpersonal skills, excellent oral, written, and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video, and presentations.
• General knowledge of the IT industry (with minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.
• Solid time management skills and ability to work independently or under supervision with a high level of integrity.
• Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) systems such as Dynamics 365, Salesforce, etc.
• Passion for cloud technologies and changing the world.

Language Skills

• English: Intermediate or Fluent (verbal and written)
• Italian: Native

We Offer

• Shift details: Mon to Fri 09-18
• Hybrid schedule: 2 days at home, 3 days at work
• Competitive salary
• Salary benefits
• Relocation package

About the Company

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