Senior MS Dynamics Consultant

About the Position

We are looking for an experienced Senior MS Dynamics Consultant to join our team. As an integral part of our MS CRM practice, you will cooperate with cross-functional teams including business analysts, developers, and key stakeholders to design, implement, and optimize Microsoft Dynamics 365 Customer Engagement (CRM)/ PowerApps solutions. You'll play a pivotal role in assessing client needs, configuring CRM systems, and ensuring successful adoption and continued system effectiveness.

Locations

• Tunisia
• Morocco
• Algeria

Responsibilities

• Analyze project requirements and plan the implementation and delivery according to the scope, deadline, and budget.
• Analyze product design and functionality, describe business processes and customer requirements.
• Create design, system, user, and procedural documentation.
• Configure and customize Dynamics 365 CRM applications, including entities, forms, views, workflows, business process flows, and dashboards.
• Leverage Power Platform components (Power Apps, Power Automate) to enhance CRM functionality and automate business processes.
• Run client workshops on business processes, business requirements, and system design.
• Architect solutions on a functional and technical level that will deliver high-quality results to meet the clients' needs and use the features and functions correctly and effectively.
• Help the Sales team in pre-sales activities, respond to requests for proposals and invitations to tenders, prepare and present demonstrations.
• Drive improvements forward for Microsoft Dynamics (CRM) installations using manufacturing best practices.
• Help plan and implement integrations of Microsoft Dynamics (CRM) with custom-built solutions; plan builds, releases, upgrades, and merging of patches.
• Review technical solutions, help troubleshoot production issues, and suggest fixes.
• Cooperate with system administrators and the IT team in planning, design, implementation, and testing of new and existing database configurations, as well as application updates.
• Work with team members, including developers, architects, and other consultants, to share knowledge and best practices.
• Coordinate and contribute to end-user training and assist in developer training on creating new database objects for application development.

Requirements

• 4+ years of experience in consulting clients on the Microsoft Dynamics (CRM)/ Power Platform.
• Knowledge of the core functionality of Microsoft Dynamics products and technical tools for application customization.
• Software engineering skills in Microsoft Dynamics and its customization aspects.
• Knowledge of the solution architecture and design concepts for software customization.
• Technical, functional, and deployment architecture of Microsoft Dynamics.
• Knowledge of SSIS, SSAS, and MDX reporting and report writing.
• SQL database design and management.
• Upper-intermediate level of English.

What We Offer

• Financial stability and competitive compensation.
• Transparent professional and career growth development plans.
• Career development: horizontal, professional, managerial.
• E-education, certification coverage, and access to the language learning platform goFluent.
• Remote work.
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval).

Job ID: JR-115617