Junior Account Manager - Growth & Expansion (m/w/d)

About the Position

Junior Account Manager - Growth & Expansion (m/w/d)

Frankfurt am Main

Vollzeit

Festanstellung

Introduction

As a Junior Key Account Manager at Omnora, you will be the central contact person for our existing customers - and you will turn satisfied users into real expansion deals. You will recognize potential for cross- and upselling, build sustainable relationships with new stakeholders in the customer company, and systematically develop accounts. No cold calling into nowhere - you will work with a warm base and a product that customers already love.

You will work closely with our Senior Sales and Leadership Team, receive clear sparring, and have the perspective to coach younger colleagues or take over a segment independently in the medium term. No fixed career path from above - we build it together.

What's in it for you

What awaits you with us - for doers with ambition:

• Performance-based compensation: Fixed salary + transparent, quarterly bonus that rewards real impact - not activity for activity's sake.
• Clear playing field & strong story: A market-ready product with clear positioning, real business cases with enterprise customers, and a market with high momentum (knowledge & AI in the company).
• Close collaboration with management: You will work closely with decision-makers, receive quick feedback, and can immediately contribute your ideas.
• Culture of true excellence: Ambitious colleagues, high standards, and at the same time an environment of trust, clarity, and appreciation - without politics and without bullshit.
• Hybrid with real team spirit: Tuesday & Thursday together in the Frankfurt office, the rest is up to you.
• Stable & growing environment: Profitable growth, long-term perspective, and a topic that is business-critical for companies: employee-generated knowledge & intelligence management.

How you can make an impact

• Expansion & Upsell: You proactively identify opportunities to expand the footprint with existing customers (SMEs & Enterprises) - new departments, new use cases, new modules.
• Stakeholder Management: You identify new contacts within existing accounts and establish Omnora as a strategic partner there.
• Strengthening Customer Relationships: You conduct regular business reviews, understand where the customer stands - and provide timely input before churn risks arise.
• Leading Deals Independently: You manage expansion opportunities from discovery to signature - with support, but with your ownership.
• CRM Hygiene & Pipeline Transparency: You maintain your accounts cleanly in HubSpot and make the expansion pipeline plannable.
• Feeding Market Feedback: You are the interface to Product & Marketing - what customers really need comes through you.
• Omnora Representative: You participate in selected events, trade shows, or digital formats and represent our value proposition in the market.

Skills to be successful

• Initial experience in B2B sales or customer management - whether from a working student/trainee position, a SaaS startup, or a lateral entry from consulting/CS.
• You already work with a structured sales approach (e.g., MEDDIC, Challenger, etc.) or have a great interest in developing systematically in this area.
• You are communicative, empathetic, and can still work clearly towards a conclusion. Deal instinct and relationship feeling do not exclude each other for you.
• You work structured, are CRM-affine (or learn it quickly) and do not lose track even with several open opportunities.
• Hunger for results: You want to learn, grow from feedback, and take responsibility - not just ticking off tickets. No ego, but with attitude.
• Culture fit with Omnora: You feel addressed by principles such as Extreme Ownership, Solution Orientation, and Excellence.
• Excellent German and English skills (at least proficient) in speech and writing.

About the Company

We are building the intelligent backbone for the economy of tomorrow.

Omnora is the driving force of the Intelligence Economy. We solve one of the most pressing problems of the modern economy: the massive loss of knowledge due to demographic change and the failure of conventional knowledge management systems. While others rely solely on AI models, we provide the crucial fuel for it: human experience.

We believe in a future where companies become intelligent organisms. Our mission is to decouple individual experiential knowledge from minds and transfer it into a self-learning corporate memory. Thus, we create a hybrid intelligence in which human know-how and AI merge seamlessly. We make knowledge not only available but operationally usable in the moment of decision, around the clock and in real time. This is true AI readiness for us.

What you will experience with us?

• Real impact: We stop "organizational amnesia" and secure the competitiveness of renowned customers from SMEs to large corporations.
• Stability & Independence: We grow profitably, are independent of external investors, and act with a long-term, sustainable perspective.
• Technological spearhead: From automated expert interviews to process-integrated AI agents, we build the infrastructure that makes the difference.

At Omnora, you will meet a highly ambitious team that truly lives principles such as ownership, integrity, and excellence. We believe in radical clarity, mutual trust, and the constant striving for the better way.

We offer you an environment not for "managing," but for shaping. If you are eager to take responsibility for real innovation and work in an environment that challenges and promotes you, then Omnora is your next step.

Become part of the Intelligence Economy. Welcome to Omnora!