Junior Client Service Officer - FTC (f/m/d)

About the Position

We are seeking a Junior Client Service Officer for a fixed-term contract to manage global client relationships and provide day-to-day client service for Clearstream.

Responsibilities

• You take responsibility for day-to-day contact (via phone and email) for our clients for all questions in relation to securities settlement, asset servicing, and cash management.
• This includes the clarification of topics by using your own knowledge, supported by team members and/or operations.
• You act as one of the main points of contact for our clients for the work with Clearstream Banking.

Requirements

• University degree in finance, economics, IT, or equivalent training with professional experience.
• Prior work experience in financial markets and financial products (less than 2 years).
• Fluent English and French are mandatory.
• Strong interest in taking on high responsibility and results orientation.
• Not afraid of continuous changes, seeking personal and professional challenges.
• High problem-solving skills with developed analytical skills and sound understanding of process flows.
• Ability to address both known and unknown situations thanks to good conceptual thinking, organizational and communication skills, and strong learning/development potential.
• Service orientation with excellent telephone representation, high communication and soft skills, and a strong ability to work in a team.
• General office productivity tools proficiency expected (Excel, PowerPoint, Word). IT proficiency would be a plus.

We Offer

• Fixed-term contract until 30.06.27.

About the Company

Deutsche Börse Group is a leading global financial market infrastructure provider, offering a wide range of services and products to clients worldwide.

Location: Luxembourg, LU

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