Junior Trading Assistant - Service Desk (French)

About the Position

Junior Trading Assistant - Service Desk (French)

flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3,5 million customer accounts and more than 75 million securities transactions processed in 2025, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Responsibilities

• Take ownership of customer requests and, with guidance from the team, help identify short- and long-term improvements to processes and customer satisfaction.
• Support customers with information about our platform and learn to handle more complex topics such as Corporate Actions, securities transfers, and trading-related inquiries.
• Assist and gradually take responsibility in specialized sub-teams that work on long-term solutions for recurring challenges.
• Communicate with and support different internal departments to help resolve trading-related requests, with training and ongoing support.

Requirements

• Bachelor's degree in Finance, Business Management, Economics, Hospitality, Dutch, Law, or Humanities (with a strong affinity with finance).
• Native-level French speaker (must).
• Fluent in English.
• 0 – 2 years of experience.
• Good understanding of financial products and affinity with the financial markets.
• Entrepreneurial mindset.
• Energetic team player with excellent communication skills.
• Living in the Amsterdam metropolitan area or willing to move.
• Willing to work evenings and weekend shifts.

We Offer

• Promise of a good work-life balance.
• 30 days paid leave.
• An enthusiastic and fun team to work with.
• Personal and professional development with access to relevant courses.
• Transport allowance or related benefits like a leased electric bike.
• Pension plan.
• A challenging job in an international and fast-growing company.
• A competitive salary.
• A lot of freedom executing your role and a chance to shape your own career.
• The opportunity to participate in a new, enthusiastic team of likeminded professionals.

About the Company

flatexDEGIRO SE operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality.

With more than 3,5 million customer accounts and more than 75 million securities transactions processed in 2025, flatexDEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatexDEGIRO is ideally positioned for further profitable growth.

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

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