Key Account Manager Bulgaria

About the Position

Key Account Manager Bulgaria

Glovo, part of the Delivery Hero Group, is seeking a Key Account Manager to join our Glovo Partners & Brands team in Bulgaria. This role is pivotal in building and maintaining strong relationships with our top partners, ensuring their growth and satisfaction.

Responsibilities

• Build and maintain relationships with Glovo’s top Partners in Bulgaria.
• Develop and execute plans to drive partner growth through promotions, marketing activations, and menu performance.
• Onboard new top partners by providing necessary tools and information.
• Analyze partner KPIs and ensure business performance and growth.
• Prepare reports and dashboards for partners and operational improvements.
• Lead commercial renegotiations to establish sustainable partnerships.
• Support closing partner deals with the sales team leader.
• Collaborate with colleagues in a supportive environment.
• Participate in team rotations for commercial development.

Requirements

• Background:

  • 1-2 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.).
  • University degree from a renowned university and high grades is a plus.
  • Experience in FMCG, food-hospitality, or on-demand delivery industry is a plus.

• Leadership, Business Acumen, and Collaboration:

  • Proven track record of understanding and empathizing with partners' business models, challenges, and objectives.
  • Experience in understanding general business, revenue dynamics, and drivers.
  • Proven experience of at least 3 years in working with external partners.

• Skills:

  • Commercial skills: Ability to negotiate and build deals with market players.
  • Comms/Stakeholder management skills: Ability to build long-term relationships and establish yourself as a thought leader.
  • Problem solving: Strong analytical skills.
  • Data-driven mentality: Decision-making based on data and business judgment.
  • Project management skills: Highly organized and detail-oriented.
  • Excellent knowledge of Google Suite and/or MS Office, Excel.
  • Excellent written and spoken Bulgarian & English skills.

Nice to Have

• Adaptable, positive mindset: Flexible attitude towards evolving roles within the commercial domain.

We Offer

• Top-notch private health insurance.
• Glovo free delivery and 40 EUR Food vouchers.
• Co-funded Multisport card.
• Extra time off, work from home two days a week, and work from anywhere for up to three weeks a year.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We believe in diversity and are committed to providing equal opportunities to talent from all backgrounds. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!

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