Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Key Account Manager - Mid Market & Corporate
Location: Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgium
Apply: Apply Here
Salary: Customizable
Customize your salary package
Our Mid-Market & Corporate Sales department, dedicated to large customers' implementation projects, is seeking new colleagues to join our amazing team. This department is one of the main pillars of Odoo’s turnover growth.
If you are looking for a position where you will value your experience in IT or business consultancy and use your analytical and sales skills to advise large companies, then you are definitely at the right place!
About the Job
As a Key Account Manager, you will be the strategic point of contact for a portfolio of 25-50 mid-market and corporate customers, building long-term, high-value relationships that drive measurable outcomes for them and sustainable growth for Odoo. You will be accountable for client retention, identifying expansion opportunities, and securing strategic contract renewals.
A cross-industry, high-exposure role
Your portfolio will span all industries, giving you broad exposure to a wide variety of business models and challenges. For every project, you'll work hand-in-hand with Odoo's Large Account project management team, ensuring smooth and coordinated delivery for your clients from day one.
A wide network of stakeholders
You will engage with numerous stakeholders on the client side, including C-level sponsors and top management defining the strategic direction of their project. You'll also work closely with business analysts, key users, and technical experts driving the implementation day-to-day, as well as Odoo's internal teams covering upgrades, support, and development, making you the central point of contact across the full lifecycle of the relationship.
You'll never get bored!
Main Responsibilities
- Manage a portfolio of 25-50 existing clients across all industries and build lasting, strategic partnerships
- Deeply understand client needs and uncover upsell opportunities, acting as their trusted Odoo advisor
- Drive revenue growth by identifying expansion potential and guiding clients toward the right Odoo solutions
- Lead impactful product demonstrations to showcase new apps, features, and versions
- Secure contract renewals and upgrade agreements, from monthly plans to multi-year commitments
- Collaborate with Odoo's Large Account project management team and internal experts (support, upgrade, development) to ensure successful, end-to-end project delivery
Requirements
- Business degree (Bachelor's or Master's), or equivalent professional experience
- 3 to 5 years of experience in a B2B sales, account management, or IT consulting environment
- Proven ability to manage and grow a diverse client portfolio across multiple industries
- Strong negotiation and relationship-building skills, with the ability to engage credibly with C-level stakeholders as well as operational and technical teams
- Excellent organizational and prioritization skills: you'll be managing a sizeable and varied portfolio
- Strong organizational skills: you will have around 50 clients to manage!
- Fluency in English (C1), French
- Dutch is a strong asset
- Genuine interest in IT, business processes, and the ability to quickly grasp new tools and industries
Recruitment Process
01 Application Screening
We will review your application to ensure your profile aligns with what we're seeking.
02 Phone Call with a Recruiter
This is your chance to spill the beans on your motivations and throw any burning questions our way.
03 Sales Interview
Show us your sales magic! This is your moment to convince us that your skills and style can win over clients and close deals.
04 Get an Offer
Drumroll, please! If you've nailed every step, it's time for the big win: an offer to join our team of sales champions :)
What We Offer
Permanent Contract
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Peaceful Work Environment
Located in Louvain-la-Neuve, away from the city rush. Cosy offices, a game room, and a lunch room.
Flexible Salary Package
Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover your expenses, and much more!
Training
6 days/year, including 3 of your choice, for personal development.
Exchange Program
After 2 years of experience, apply to a similar position in a subsidiary of Odoo.
Chef Cooking Delicious Lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed employees are happy employees.
Conditions
- Permanent contract
- On-site (not a fully remote job)
- Up to 40% home-working per week
- 38 hours/week
Requirements
- Belgian work permit
- C1 level in English
- Interest in IT
Application
- Duration: 7 - 15 days
- Fast & friendly process
- 1 HR call, 1 interview (max 2), offer
- Customize your salary package
With Odoo, you can customize your salary package.
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