Key Account Manager Regions - Firenze

About the Position

Key Account Manager Regions - Firenze

Location: Florence, Italy

Employment Type: Full-time

Work Location: On-site

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Responsibilities

• Relationship Management: Build and maintain strong, long-term relationships with restaurant partners through consistent and proactive communication.
• Strategic Guidance: Understand partners' business goals and challenges to provide strategic guidance and support.
• Data Analysis: Manipulate and analyze data to drive operational excellence, growth, and profitability for both partners and Glovo.
• Revenue Growth: Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Performance Ownership: Take ownership of partner revenue performance, driving measurable growth.
• Collaboration: Work with internal teams to develop and implement customized solutions to meet partners' needs, including Marketing, Operations, Finance, and Customer Service.
• Onboarding Process: Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.

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Requirements

• Experience: 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
• Education: Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or related field.
• Skills:
  • Native level of Italian and proficiency in English.
  • Good knowledge of internal tools such as Google Suite. Salesforce is a plus.
• Attributes:
  • Motivated by pursuing ambitious goals with timely execution.
  • Problem solver, data-driven with an analytical approach based on details.
  • Highly organized, proactive individual with strong time management and prioritization skills.
  • Eager to engage in both strategic planning and hands-on execution to drive results.

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We Offer

• Compensation: EUR 32,923 - EUR 41,154 - Yearly
• Benefits:
  • An enticing equity plan.
  • Top-notch private health insurance.
  • Monthly Glovo credit.
  • Discounts on transportation, food, and even kindergarten expenses.
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • Enhanced parental leave, and office-based nursery.
  • Online therapy and wellbeing benefits.

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About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with operations in around 65 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Glovo is committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

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Delve into our culture by taking a peek at our Instagram, check out our LinkedIn and website!