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Key Account Manager Regions Italy

Delivery Hero SE·€32,923 – €41,154

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Job description

About the Position

Key Account Manager Regions Italy

Glovo is seeking a dedicated Key Account Manager for the Italy region to join our team. You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. This role is based in Turin, Italy.

Responsibilities

  • Build and maintain strong, long-term relationships with restaurant Partners through consistent and proactive communication.
  • Understand Partners' business goals and challenges to provide strategic guidance and support.
  • Manipulate and analyze data to drive operational excellence, growth, and profitability for both Partners and Glovo.
  • Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
  • Take ownership of partner revenue performance, driving measurable growth.
  • Collaborate with internal teams to develop and implement customized solutions to meet Partners' needs, including Marketing, Operations, Finance, and Customer Service.
  • Take full ownership of the partner onboarding process in the App - from store setup to supporting their first days on Glovo - with a focus on operations, marketing, and sales.

Requirements

  • 2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
  • Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or related field.
  • Native level of Italian and proficiency in English.
  • Motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
  • Problem solver, data-driven with an analytical approach based on details.
  • Highly organized, proactive individual with strong time management and prioritization skills.
  • Good knowledge of internal tools such as Google Suite. Salesforce is a plus.

We Offer

  • Compensation: EUR 32,923 - EUR 41,154 yearly.
  • Quarterly performance bonus: 30%.
  • Equity plan: An enticing plan that lets you own a piece of the action.
  • Top-notch private health insurance.
  • Monthly Glovo credit to satisfy your cravings!
  • Discounts on transportation, food, and even kindergarten expenses.
  • Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
  • Enhanced parental leave, and office-based nursery.
  • Online therapy and wellbeing benefits to ensure your mental well-being.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Additional Information

On top, your total compensation may include other benefits described above and equity for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different hiring range, we'll be happy to review & share it with you, before moving forward to the next stage of the process!

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

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