Key Account Manager Uganda

About the Position

Key Account Manager Uganda

Glovo is seeking a dynamic and experienced Key Account Manager to join our team in Uganda. If you're looking for an exciting ride that challenges you to grow and make a significant impact, this is the role for you.

Responsibilities

• Own the end-to-end commercial relationship with Glovo's top strategic partners.
• Negotiate commission, pricing, and promotional terms directly with partner-side managers and C-level stakeholders.
• Build and execute Joint Business Plans (JBPs) to drive measurable growth in GMV, order volume, and partner ad spend.
• Run partner-facing Quarterly/Monthly Business Reviews and internal MBRs using data to diagnose performance issues and recommend actions.
• Partner cross-functionally with Operations, Growth, Marketing, Finance, and Ads teams to resolve partner issues and deliver on commercial commitments.
• Defend Glovo's commercial position in high-stakes negotiations.
• Continuously monitor the competitive and market landscape to anticipate partner needs and identify new growth or monetization levers.
• Act as a trusted business consultant to your partners, building relationships where partners follow Glovo's recommendations.

Requirements

• 3+ years' experience in account management, commercial/sales, or consulting roles, ideally managing complex accounts or stakeholders.
• Strong commercial negotiation skills with P&L accountability.
• Advanced Excel/Sheets skills and an analytical mindset.
• Confidence managing senior, often C-level, external stakeholders and presenting business reviews internally.
• Experience with BI tools (Looker, SQL) or working in a marketplace/e-commerce environment.
• Fluent English plus the local market language.

Nice to Have

• Background in FMCG, delivery platforms, e-commerce, or strategy consulting.

We Offer

• Top-notch private health insurance.
• Monthly Glovo credit.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
• Online therapy and wellbeing benefits.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!